County Line Nissan North

I have to say these guys are all genuinely nice and do a good job. It's not like a typical smarmy car dealership. I drive 45-60 minutes to bring my car here because they are just so much more pleasant to deal with then the local dealership. We have purchased 2 vehicles from them since 2016 and have been very happy with them. In 2016 there were in a different location, but they still have many of the same staff and are a breath of fresh air as for as car dealerships are concerned.

I highly recommend County Line Nissan North. I just bought my car today and can not express my gratitude to the General Sales Mgr, Ariel Pagan, and our Sales Associate, Justin Jackson. They worked very hard to get us into the car of our choice and get us the best financing. We shopped around for 3 weeks before finding County Line Nissan North and working with Justin and Ariel cemented the deal!! They are worth their 5 stars!

I have brought my 2016 GTR and 2017 Audi A6 here for services and the team is always able to get me in on short notice and get me out before I can even enjoy their lounge! Excellent work each and every time and the employees are all very personable. I feel like I’m around friends rather than strangers. They also follow all CDC guidelines which was refreshing.nWill certainly continue driving a 2 hour round trip for their professional work and friendly atmosphere.

The Sales Manager Ariel and Rep Justin J were fair and reasonable.ngood trade in value and negotiated fairly. Highly recommend!

After my recent experience at County Line Nissan I do not believe I will EVER step foot inside of a Nissan dealership again. I came into County Line yesterday looking to just get an idea of what I would be paying monthly for this vehicle. I was then strung along for 5 hours while they came up with a deal for me. It’s important to note that the sales representative that was overseeing my deal was the General Manager Ariel Pagan, from the moment I arrived Ariel was rude, condescending, and frankly belittling to both me and his employees. If I could give zero stars for this review I would solely on the customer service Ariel provided alone. The General Manager Ariel Pagan then proceed to tell me that I was approved for the lease at a great monthly payment, that all I would need to do is switch my insurance over, cancel the insurance on the vehicle I already own, and process my down payment. I made sure to ask Ariel SEVERAL times if I go ahead and open up a new insurance account, cancel the one I have and pay for the down payment now, there will be no issues later on that will prevent me from taking this vehicle home. Ariel reassured me each time that I already owned the vehicle, and I was absolutely NO MATTER WHAT going home with the vehicle. To my surprise AFTER I’ve PAID to open up a new insurance policy on a car I do not have , PAID to cancel the insurance policy on a car I do have, and PAID for the down payment, Ariel comes back up to and tells me “ unfortunately, the bank doesn’t want to lease you the vehicle, if you want to put an extra FIVE THOUSAND down ONTOP of the down payment I already gave them or I can increase my payments to $560 a month. Keep in mind that Ariel decided to come back and tell me this after I already signed paper work for the vehicle. After my payments have processed, the car is pull out, I have the keys already in my possession. This is absolutely the worst experience I’ve ever received or witnessed at any dealership. I mean this was something I’ve never seen or heard of I was blown away at the level of Incompetence by someone who’s holding such a high level position such as a general manager. Someone with Ariel Pagan experience should not be delivering such an embarrassing experience for customers. My experience at County Line Nissan was horrible, Ariel Pagan is an embarrassment to the dealership and frankly Nissan as a whole. I will not be recommending or returning to this dealership to any of my friends/family .