Map
Detailed Information
- Place Types Car dealer
- Address 2033 E Main St, Torrington, CT 06790, USA
- Coordinate 41.8215861,-73.0738553
- Website https://www.northwesthillschrysler.com/?utm_source=google&utm_m
- Rating 4.5
- Compound Code RWCG+JF Torrington, CT, USA
Openning hours
- Monday 6:30 AM – 7:00 PM
- Tuesday 6:30 AM – 7:00 PM
- Wednesday 6:30 AM – 7:00 PM
- Thursday 6:30 AM – 7:00 PM
- Friday 6:30 AM – 6:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Called about questions for service and I have a warranty (but through a third party company). The first man that answered was great, but the woman in service was rude and dismissive. She did not listen to anything I said was insisting on discussing a Chrysler warranty, when I stated many time I was calling about third party. She refused to answer other questions about their process at their dealership and just kept telling me to bring it in. Sorry to be leery but I'm from Detroit and the level of service at our dealerships is completely different and every dealership does everything a little different. I will never go there to get anything serviced if she can't take the time to answer a few questions.
Nick in service did an excellent job of guiding me through the process of ordering new keys for my Town & Country. Once they were in stock and I arrived to have them paired to my vehicle Nick and the whole team were welcoming and helpful. I will definitely come back for service in the future and refer as well. Again, thanks Nick, I truly appreciate you going above and beyond for me!
Chris Hansen is THE MAN! I hate and I mean hate dealing with dealerships and car sales reps. He was down to earth, personable ,answered my questions like a human, wasn't pushy in the least and told it to me straight. He got me the deal I wanted on the vehicle I was looking for and if he's still selling cars when this one dies he's earned a customer for life. Can't recommend him enough and couldn't be happier with my experience.
Chris the truck sales manager was excellent to deal with.
Very polite. Helpful. Car was ready in a very reasonable time. It’s been years since I’ve been around a manufacturers service center that was this good. Actually, I don’t think I ever had. Very impressed.
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