Sullivan Automotive

I brought my truck in for repair because it would not take fuel. The service dept. called me a few hours after I dropped it off and told me it was a collapsed filler neck and that it would take a year to get a part delivered. The service rep told me I had to call ram customer service to track down a part myself. I was taken back by them telling me it would be a year to fix my truck and I had to find the part myself, this is the reason I take it to the dealer because it has a warranty and they should be more than capable of finding parts for a 2 year old truck. I also scheduled this repair two weeks in advance to give them ample time to have a loaner vehicle for me, they did not have a loaner but they did rent me a truck from enterprise. They told me they would pay for the rental but I was on the hook for the daily taxes, I expressed my concern that I already pay plenty of taxes on my truck and I should not have to pay any money to have a vehicle while they were repairing my truck under warranty. They obliged and covered the full cost of the rental vehicle. After speaking with ram customer service and finding my own part for my truck the part was shipped to them and a week later I had my truck back. The repair was flawless my truck is working just as it should and I am very happy with the repair. My only issue was the hoops I had to go through to get my truck warrantied.nn2018 ram 2500n7,000 miles

I absolutely love my Jeep and I was so happy to work with Sullivan’s. I worked with Anthony, who listened to what I wanted and understood my situation. Anthony helped me in dealing with the DMV and insurance company. Anytime I had a question he answered me right away and was incredibly helpful, respectful, and honest. I recommend Anthony to anyone buying a car. I got exactly what I wanted and know I am supported anytime I have an issue.

You guys were very professional I love them they kept their promise I was waiting for this jeep for a long time and they make sure I got the keys. man of their wordnI would definitely go back to them no pressure no haggling just straight up good professional salesman specially my sales rep Jon Cepeda

Great to work with. Got the sale done efficiently. Answered all our questions. Great at finding us a deal that met our needs. Will definitely return.

Without a doubt one of the best and painless experiences I have had at a dealership. I was able to receive the best deal from Sullivan Automotive and am very happy with my purchase. I definitely will and already have recommended Sullivan Automotive.