Map
Detailed Information
- Place Types Car dealer
- Address 439 Bantam Rd Route 202, Litchfield, CT 06759, USA
- Coordinate 41.7375479,-73.2153229
- Website http://www.litchfieldford.com/?utm_source=google&utm_medium=org
- Rating 4.6
- Compound Code PQQM+2V Litchfield, CT, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
I was very pleased with my entire truck buying process through Litchfield Ford. The process was very easy and smooth. I never felt like it I was being persuaded to buy or compromise in the truck search. I felt that they were on my side and had no problem putting in the work to assure I was pleased. I was looking for a very specific type of truck and they went above and beyond to locate and ship it.
I went with a goal to trade my car in for a better used one. Gabe listened to why I was there. Test drove a car, spoke with the manager and realized my numbers weren't going to work. The next day they called as they had come up with a solution that might work, and it did. Their thought of calling me back the next day to help me was incredible. They are attentive, honest (yes, they are) and not pushy. I would highly recommend going to them. I shopped local and was super happy and super happy with my brand new (not used) ecosport.
Dropped my truck off for service on my scheduled appointment. I never heard from the service department that day so I called them the next morning to see what the deal was with the truck, they said well someone called in sick so they never had a chance to look at the truck yesterday.nSo here's my problem, I dropped my truck off at 10:00 am, is it possible that this employee who probably works 8-5 called in sick after 10? or before he was supposed to work? I think if he called in... it was first thing, so when I dropped my truck off they could have told me it wouldn't have be looked at that day and given me the option to take it back another time, instead they made the decision for me and now I'm out a vehicle when I needed it. they serviced their own needs not mine.nThis review is really for the dealership, I hope they read it and in the future consider the impact on their customers lives when they take our vehicles from us for service. its incredibly difficult to be without your vehicle when you need it.nWainscot Solutions Inc
I just purchased a 2018 Ford F-150. What a pleasure to do business with Litchfield Ford! I live over an hour away so it had to be worth the trip and it was. I started with Andrew over the internet. He was very patient with all my questions. He convinced me to come in and meet with Gabe. (I thought here comes the high pressure). Not at all. Gabe was very professional and knowledgeable. Great personality too. I actually enjoyed the experience when I usually dread buying a car. Brandon, the manager also got involved. Another professional who made the transaction so easy. Go see these guys. I found it was well worth the trip!
Gabe Dispoto/my salesperson was professional, polite, patient and responsive to everything I asked. He also was able to explain things very well. I was super happy with my purchase of a 2017 Ford Escape AWD this weekend. It was exactly what I wanted before I head into the winter in Northwestern CT. It can be stressful buying a car and this dealership goes out their way to make you feel at ease.
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