Map
Detailed Information
- Place Types Car dealer
- Address 430 New Park Ave, West Hartford, CT 06110, USA
- Coordinate 41.7437848,-72.7151095
- Website http://macmitsubishi.com/?utm_source=google_my_business_listing
- Rating 3.9
- Compound Code P7VM+GX West Hartford, CT, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 4:00 PM
Photos
Reviews
I purchased my car here last year under previous the previous owners and was happy to see they were under new ownership when I went in to get my oil changed. I scheduled an appointment in person to get my car detailed for a later date, received email confirmation etc. when I showed up I was met with the same gentleman who scheduled the appointment for me, and was looked at like I was insane, was hastily advised their detailer quit and offered little remorse and zero alternative solutions or follow up. Needless to say, I will NEVER go back here.
This place is a joke! My boyfriend and I went here with my ex husband's check stubs. I gave them to the sales man and told them I need a car. I test drove the car I wanted and then we sat down and wrote some #s on a paper with an estimate of how much the car payments would be. I had to leave but they told me I could take the car just leave a deposit, so I left 100$ and took the car. I came back the next day with my ex husband so he could help sign the paper work for the car. A few days later I was told that I needed to give them 1800$ for the down payment. I told them I never signed anything stating I was giving any down payment. They tried to say the paper with monthly estimates was the paper I agreed to. Make a long story short, they refused to give me my plates and registration so I called the bank who financed the car and they made a phone call to them and told them that they need to give me my property because that down payment has nothing to do with them.
I bought a car from them recently, and had an awesome experience! Miguel worked with me on finding a great deal, and is super friendly and easy to work with. The manager Rafael took time out of his day to talk and work with us as well. The dealership is honest and upfront which is very much appreciated. I love my new car, and will definitely be back in the future. Highly recommended!
Called to schedule service, spoke to rep. whom transferred me to service department which then call went unanswered forwarded to answering machine. I left name number make model as well as maintenance wanted for service. No call back and when called again forwarded to same answering machine. The business pra ctices of this dealership are sub-par. Not sure if its Mitsubishi directly or the staff at this particular dealership but its that type when once off the lot they don't want to hear nothing, they'll showcase their maintenance garage as look how clean and empty because our vehicles run great when in reality its most likely due to any customers wanting to bring their vehicle back to this specific dealership as well as their poor customer service practices. Bullying customers into over budgeted purchases as well as improper practices to achieve customers.
Jermaine was absolutely wonderful and incredibly helpful, but team communication was rough. They lost my keys (very funny story... kinda) and had to bring my car to me the next day. Jermaine gets a 15/5, but I can't give 5 stars as a whole. Thank you Jermaine for the incredible experience!
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