Map
Detailed Information
- Place Types Car dealer
- Address 250 Webster Square Rd, Berlin, CT 06037, USA
- Coordinate 41.6311264,-72.7426452
- Website https://www.tascafordberlin.com/
- Rating 4.4
- Compound Code J7J4+FW Berlin, CT, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Went to look at a new truck here. Salesmen are not pushy. Took our Ford Focus here and was happy for the most part. Always did a good job and service was preformed in a reasonable about of time. The Ford Focus was a piece of junk (and it was brand new and needed a new transmission).
They had my vehicle for 3 days and could not fix it, don't think they tried too hard either or maybe some of their mechanics are third rate. Seemed to put most of their effort into finding things to upsell me on. Mike the counterman seemed hard to find, rude at times with curse words and tried to use scare tactics. This place was not always this way, something has changed. Oh, by the way, they charged me $150 for no repairs. They should have been embarrassed that they could not fix it and not charged me.nnUPDATE: The general manager, Erik, did return my money and listened to everything I had to say. I feel better and would give them a second chance. If I had any problems I would go direct to Erik next time. I like Ford cars, the two best vehicles I have ever owned have been Fords. Thank you Erik.
Great customer service. They were able to fit me in right away and completed the job the same day. This was a big deal to me because using a work truck everyday, I did not want to lose out on business. Working with Mike from the Truck Department was a real pleasure. Thank you.
I bought a new 2020 Ford Escape at the end of August to replace my 2013 Ford Escape. Colin was very helpful in pointing out the various model changes since 2013 and explaining the various Ford incentives as well as my company discounts. Overall, it was a very professional experience and very satisfied with my purchase.
My husband dropped off our SUV for an oil change on Saturday because while we did not have an appointment, they were happy to fit us in. Well, after rearranging our busy schedule to make sure we had another car to drive for the day, it was unbeknownst to us upon pick up, that the car NEVER GOT SERVICED. IT JUST SAT IN THE PARKING LOT. This made us have to go to another quick lube to take our Ford for an oil change and the entire day was a wash. Totally bummed out and we will be taking our Ford elsewhere.
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