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Shatoiya McCann (09/25/2018)
I paid Deb Prior to complete my individual taxes in 2016 for the years of 2014, 2015 & 2016 all of which I was owed a tax refund. During the years of 2015 & 2016, I lived in Texas which is a no income tax state. Yet she charged me the same fee for filing taxes in 2014 which is the year that I lived in a state which requires both federal and state income filing. That made no sense to me because the federal filing is free! Yet her response was that the fee is due because she still had to file the federal taxes. Here it is 2018 & I am now receiving notice for a tax balance that is $5,000+ from 2015 & an overpayment check for my 2014 taxes (which is nowhere near enough to cover the tax balance from 2015). I am a single individual with no businesses owned or children, filing my taxes should have been fairly easy. I would have been better off using a tax software to file my taxes. I'm certain I would not be having the tax issues I am having today.nnPlease stop sending me correspondences to use your services again!! I will NEVER use your services or refer anyone to you...EVER.
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