Anytime Fitness

I was a very happy and active member of Anytime Fitness before COVID. I am a resident physician, and other the past few months have taken care of many hospitalized COVID+ patients. Because of my responsibility to my patients and my community, I have avoided crowded public places since the pandemic began. My employer has urged us to do the same, and I could face disciplinary action if I refuse and return to the gym. Unfortunately, the club continues to charge me over $200 a month for semi-private training, even though they have never reached out to me to schedule my training sessions or scheduled me with a new trainer. This despite me leaving countless voicemails and pleading with them in person to stop charging me or put a hold on my account. My former trainer, along with most of their former trainers, had to leave the gym during the pandemic and have not returned due to frustration about their business practices, and they have not tried to set me up with another trainer despite continuing to charge me. I have never been so upset with a business and am now out over $600 for services I never received based on a bad faith reliance on a dubious loophole in my contract. I have reported the business to the Connecticut Department of Consumer Protection and am also awaiting investigation by my credit card's fraud department. Do not jump on this sinking ship!

The trainers are great, they really care

I was passing through on the road and stumbled across this amazing gym location. I was welcomed and enjoyed using the facilities. I felt rejuvenated when I left and the positive energy is contagious! There was a class taking place and lots of motivated, happy and healthy people. Thank you.

I would like to take this opportunity and thank you all for this great experience. I didn’t reach my goal, I exceeded it with the help of all of the trainers that didn’t give up on me. Thank you the Anytime Fitness team. Dan O’shea and his trainers team, You guys are amazing..

Love that I can go 24/7. I have the place to myself at night and the private shower/restrooms are a great plus.