Map
Detailed Information
- Place Types Car dealer
- Address 1 Weston Park Rd, Hartford, CT 06120, USA
- Coordinate 41.7818918,-72.6674685
- Website http://www.newcountrybmw.com/
- Rating 4.6
- Compound Code Q8JM+Q2 Hartford, CT, USA
Openning hours
- Monday 7:00 AM – 8:00 PM
- Tuesday 7:00 AM – 8:00 PM
- Wednesday 7:00 AM – 8:00 PM
- Thursday 7:00 AM – 8:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Karim was very helpful in getting my mother's new car located. The options she wanted were an unusual combination it seems and he managed to track down a vehicle that matched her specifications. After the test drive, he went over all the details and was Johnny-on-the-spot responding to all of our questions, helping to coordinate all the insurance and other paperwork and communicating all along the way. The BMW genius was incredibly helpful in sitting with us once we took delivery to go over all the features of the car, getting the settings selected and making sure we knew how to operate the car before we left. It was a painless car-buying experience.
I worked with Seth. He is awesome. Not pushy. Gave me a chance to make up my mind on which car to buy. I ended up with a 2020 3 series with the M package. It’s a head turner. I got a great deal.nnI have purchased cars here before and have always had great service. Even though there is another dealership closer, this dealership is responsive. Go to New Country and ask for Seth. You won’t regret it!
Bought 2 new BMWs within 3 weeks of each other because of the stellar service provided by Karim and his finance team. From start, to test drive, to numbers... to the drive off... absolutely flawless work by all. BMW genius is a great help too when faced with newer tech than your outgoing vehicle has. Karim- outstanding job, cannot say enough. You know we will back for the next round. Loving my 8GC AND Z4!
We purchased a 2018 X5 “unicorn” from David at New Country- our experience was great from start to finish, especially when we picked up the car today and it had a big red bow on it!! Just as I pictured it. David was patient and willing to find all the answers for us. He even speaks fluent Italian. The showroom was spotless. We are now BMW drivers and couldn’t be happier!
I would say this is a very much average service center. I have received much better customer service with my Honda vehicles in the past. My service advisor was Marissa and I will say that she is really good and quick to response as well. However when I went to pick up my vehicle and return the loaner , I was very rudely asked by another advisor whether I re fueled the vehicle(something which I have never been asked in the past). I told him that I have driven just 10 miles do I need to re fuel and he mentioned it’s mentioned in the agreement that I need to do so. I want to mention that 1) it’s a 3 page agreement that the advisor would just ask you to sign without reading or highlighting that we need to re fuel. And again, 10 miles what should I refuel (like half a gallon)????
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