Home United States Connecticut New Country Mercedes-Benz

New Country Mercedes-Benz

1 Weston St, Hartford, CT 06120, USA

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Detailed Information

Place Types Car dealer
Address 1 Weston St, Hartford, CT 06120, USA
Coordinate 41.7830923,-72.6639676
Website http://www.newcountrymercedes.com
Rating 4.2
Compound Code Q8MP+6C Hartford, CT, USA

Openning hours

Monday 7:00 AM – 8:00 PM
Tuesday 7:00 AM – 8:00 PM
Wednesday 7:00 AM – 8:00 PM
Thursday 7:00 AM – 8:00 PM
Friday 7:00 AM – 6:00 PM
Saturday 8:00 AM – 5:00 PM
Sunday Closed

Photos

Reviews

Sophia Myles (11/10/2020)

Ronnie Bonner you deserve 10 stars for your professional service! You were extremely nice and explained the process. This is a very welcoming location, everyone was so nice! You felt like you became apart of a new family. If your looking for a professional team, try this location you won't be disappointed. The all star service team, highly recommended.

Cassidy G (12/04/2020)

I was in the market for a new car, but pretty indecisive on exactly what I was looking for. Nelson was a true professional. He was not too pushy, and was so helpful in finding me the exact car I was searching for. I ended up going with a 2021 GLA and couldn’t be happier! We found the perfect car at a price I am more than comfortable with. The process was extremely easy and dare I say enjoyable. Thanks again Nelson and New Country Mercedes!

Giuseppe Assisi (11/05/2020)

I rarely write reviews, but on some rare occasions, there are individuals who elicit such responses. After coming in for a scheduled service appointment, there ended up being some miscommunication that caused some stress and frustration on my part. After witnessing my duress, Service Consultant, Ashley Bouchotte, immediately demonstrated impeccable customer service by stepping in and assisting me with an issue regarding an insurance claim/loaner car. She carefully walked me through the issue and handled all of my concerns and questions with ease and a great attitude. It is this type of superb customer service that merits praise and appreciation from customers. As someone who has been in management for many customer service-oriented businesses, I have to state that I would be incredibly satisfied with the professionalism and service of an employee like Ashley.

JoAnne Jones (11/20/2020)

Jonathan Karimi is an awesome Mercedes Benz service representative - Jonathan has worked with me as I became familiar with my GT 53. He is patient and has extensive knowledge of the car. Jonathan helps me anytime I call and he makes sure all my questions are thoroughly answered. Jonathan is the best. Thank you

Alicia Williams (10/31/2020)

I usually don’t like to leave reviews, let alone bad ones. This place just has the worst customer service in the service & maintenance department. Sales clerk on the front desk think that they are the actual owners of Mercedes Benz brand. They will talk to you with an attitude and such disrespect, pushing to sell overpriced services you don’t even need. A few of the clerks are normal but some are very aggressive and pushy. Unfortunately, the department gets a poor review for hiring some bad apples. I no longer go here and have already found outstanding service at a different Benz dealership. Do yourself and your car a favor and avoid this place. Don’t waste your time, not worth it ud83dudc4e

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