Map
Detailed Information
- Place Types Car dealer
- Address 135 W Service Rd, Hartford, CT 06120, USA
- Coordinate 41.7896891,-72.6578779
- Website http://www.hartfordtoyota.com/
- Rating 4.3
- Compound Code Q8QR+VR Hartford, CT, USA
Openning hours
- Monday 7:00 AM – 8:00 PM
- Tuesday 7:00 AM – 8:00 PM
- Wednesday 7:00 AM – 8:00 PM
- Thursday 7:00 AM – 8:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:30 AM – 6:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
I recently was burdened with a car accident and had to get a new car. We went to Hartford Toyota Superstore to look for a new vehicle, and had Jennifer G. as our sales consultant. Jennifer is awesome! She made us feel like we mattered and that our happiness is important to her. Richard M. also helped in finding us a deal and their teamwork made this experience amazing.nThe store is clean and had social distant regulations during the COVID pandemic, which made us feel safe during our purchase.nThank you so much, Jennifer & Richard, for giving us a great experience!
Took in my 2003 Yoda Corolla for the factory recall on the Airbags , and emissions test. Hadn't ever been there prior. My first impression is it's a nice dealership. Was recently built , and is loaded with all the current up to date needs and technologies.nnThey have a large waiting area , and 2 large screen ud83dudcfas. They got my car in and out in relatively no time at all.nnI would recommend this location for all your Toyota and lexis needs.nnThey also have very clean and well maintained ud83dudebb facilities. ud83dudc4d
Long story but wanted to be as honest as possible. Made it clearly visible my business doesn’t matter. I purchased a brand new 2020 RAV4. First, I made a large down payment. I said I only wanted to pay half and I’d give them rest once I can pick up the car. I was told that was fine. The following day, some one else calls me and tells me I must pay the other half. I explained what I was told but still pay because I’m a reasonable person. 7 days later!!!! I’m finally called to pick up my car. After asking daily and being refused a rental or anything in the mean time. When given my car, the registration is still incomplete. I’m told to just drive it on my old plates (pretty sure illegal). Five days after that!!! I’m told to come get my plates and registration. At which point I tell them certain features in my BRAND NEW CAR aren’t working. They tell me they can’t do anything right now and I’ll have to come back again. I’m also told that I can just go to another Toyota. I JUST BOUGHT THE CAR FROM THEM! They made no accommodations, no attempts to make better, and weren’t really concerned at all. Didn’t even try to make me feel better at all, after remaining professional and letting them know several times I was getting upset. There is so much more to write but I’d say save your sanity, there are so many other dealerships. Go somewhere else.
I bought two cars from here. I liked their services. Don’t only rely on sales agent before making a final deal make sure you visit a store manager. He will love to give you any additional benefits if he can. Only thing that I don’t like is waiting time snd they have few loaners.
BEWARE future car buyers. I have been plenty of places during this pandemic and feel mostly safe since most businesses are following state regulations. I went in to see a Toyota Camry and I am shocked to say that at Hartford Toyota barely any of the employees were wearing masks and those that were had it underneath their nose or completely down under their chin...these same people were coughing, sniffling, touching their nose and then touching surfaces. DISGUSTING. I left and took my business elsewhere.
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