East Granby Motors

Overall, I have had a great experience with East Granby Motors. The staff is knowledgeable, patient, friendly, and helpful. They do good work and stand behind it, which isn't always common in used car sales.nnIn looking for a car, I did not feel in any way rushed or pressured. I was able to test drive, look at, or ask questions about as many cars as I wanted. Purchase was straightforward and easy. Unlike many other shops, there were no hidden fees. The listed price is actually there price.nnAbove all else, the quality of work and warranty are unparalleled. I paid what I thought was a really competitive price for a very solid, good-running car. Before I picked it up, they did extensive servicing that easily would have costed two to three thousand dollars at another shop. And, they back all that service up for a year with a warranty I couldn't really believe when they told me about it.nnI had a minor issue the week I purchased the car, which I should add wasn't their fault. I called them and they scheduled me an appointment quickly. I showed up, gave them my keys, waited 20 minutes, and got my car back fixed. No charge, no questions asked.nnI have no qualms about recommending East Granby Motors to any of my friends and will definitely be back if I need another car in the coming years. Thanks to Mike, Joanna, and the rest of the staff for helping me get a dependable commuter car at an affordable price.

Staff is friendly and helpful. I noticed a few minor problems with my car after a couple weeks of driving it, but they told me to come in and they got me fixed right up in one day. Definitely recommend.

Very honest repair shop. Prorated hourly cost. Much more affordable than any and every Subaru dealer. If you don't get your Subaru fixed here, you paid too much.

Had some work done on my outback before a drive out west. Super nice and easy to work with. Had to get a problem fixed before they had any openings and they were able to squeeze me in and do the repair. Really recommend these guys.

I'm very happy for those that reviewed that they received great service, but why had some and not others?