Home United States Connecticut 360 Federal Credit Union

360 Federal Credit Union

191 Ella Grasso Turnpike, Windsor Locks, CT 06096, USA

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Detailed Information

Place Types Atm
Address 191 Ella Grasso Turnpike, Windsor Locks, CT 06096, USA
Coordinate 41.9278031,-72.6692605
Website https://www.360fcu.org/?utm_source=google&utm_medium=gmb&utm_co
Rating 3.4
Compound Code W8HJ+47 Windsor Locks, CT, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Jim Richi (11/11/2020)

Their mobile banking app and website are constantly down. This is to be expected once in a while I get that, but, multiple times per year and it's always for several days. How can you consistently have these system issues and expect customers to be loyal? I have not had access to my accounts for several days, no one answers the phones and no one returns your calls. You'd think basic customer service 101 that they'd have someone available to answer phones to at least be able to provide account balance/activity. Been flying blind all week.

Honest Reviews (10/29/2020)

Poor Service: I was waiting while two tellers were chatting amongst themselves as if they were waiting for someone else to take care of me. Better customer service is needed as well responsive to the members.nnWorking: In this establishment the turn around rate has risen and not many tellers seem to stay or actually say they enjoy working here.nnOverall: This company needs more working employees and management to ensure things are ran properly instead of leaving it up to the tellers.nnThis company needs more KEY PLAYERS instead of just front line of PAWNS.nnTraining: The training manager does want to train anyone correctly and put emotion over work. So lack of training leads to a larger turn around for employees, which again leads to my conclusion this company is not a enjoyable environment nor a fit for a working employee looking to excel in the banking field.

shane macfarland (12/12/2019)

Desiree Quiles at the Recently opened Vernon branch was extremely helpful with helping me open my accounts there. Very polite and informative. I look forward to the future with 360 Federal Credit Union.

Troy Fitzgerald (06/20/2019)

Shay was very patient and helpful when I needed an issue with my account resolved. Amazing staff. One of many reasons I’ve been a member for the better half of a decade!

T.E.S. (07/26/2019)

Never busy (at the days & times I've gone - late am) associates don't try to force u to open an Acct if u don't have one.nAsked teller about safety deposit boxes , he didn't know much about them but withi min or 2 he came back w/ a sheet that had all the info u could need. Very happy w my experience.

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