Map
Detailed Information
- Place Types Car dealer
- Address 556 Post Rd E, Westport, CT 06880, USA
- Coordinate 41.1387493,-73.34657
- Website https://www.volvocarswestport.com/
- Rating 4.7
- Compound Code 4MQ3+F9 Westport, CT, USA
Openning hours
- Monday 7:30 AM – 7:00 PM
- Tuesday 7:30 AM – 7:00 PM
- Wednesday 7:30 AM – 7:00 PM
- Thursday 7:30 AM – 7:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
The vehicle was in for a software upgrade and routine maintenance. As usual, the vehicle was ready on time and in good working order.nnThis visit I had a check engine indicator which was related to a component of the emission control system(s). The source was quickley identified and repaired. I also had the annual service performed at the same visit. The service was excellent from the drop off, the service advisor and the pick up.
Angelo and the team at Volvo cars Westport created an enjoyable experience. Pricing was fair and transparent and they worked quickly to get me into the vehicle I was looking for. Angelo responded quickly to requests and handled everything for me. Pickup and trade in process was quick and painless. Thank again!
They took care if my cars urgent situation very well. I suggested a particular adjustment on what they were charging should be looked at again. They did, and came to what I think was a fair decision.nAnd they were able to arrange a (free) loaner for me with 20 minutes notice. Really good experience
I don’t know the name of the older gentleman that “helped” me in today in their service dept - but the guy needs to learn some Customer Service!!nI drove 25 miles just to go to this dealership... I drove all the way down there they asked me if they can take my car for the day... I said sure do you have a loaner for me because I live 25 miles away and my office is 45 miles away?... well he says - no not at all - you should’ve set that up before you came here!nWow - oh really would’ve been nice to of known that when I made the appt!!nI guess the closer you get to New York the less friendly people are... essentially this gentleman should be working on cars not with people.nI’m sorry the customer service was horrible and I will never come back to that dealership ever again.nIt also started in the moment I walked in - the guy yells at me “I’m helping somebody else but maybe I can fit you in!”nWell - does that make you feel welcome? NOPEnnit’s a good thing it’s called the “service” department because it sure as hell ain’t the “customer service” department. No clue how he has been there this long...
Jason was fantastic! We are new to town and hadn’t had a car in 15 years... yikes! We are coming from Manhattan so we never needed one! With a toddler and a six month old in the suburbs, we NEED one though we lasted a solid 6 months without one. Jason made our car buying experience a breeze, I only went to the dealer to test drive the car once! He drove options to our home (we are close) because getting out with a baby is nearly impossible these days plus we explained our apprehension around bringing him out due to COVID. Jason was patient, responsive and understanding. He also shared insightful information on which option he thought might be a good fit based on his experience and our needs. We will definitely be going back when we outgrow this car! We highly recommend. Fantastic service!
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