Il Posto

WOW, where do I start here?!!? Just go. That's all I have to say. So yummy and cocktails were likewise on point!

This was our first visit on a warm Sat night in November. We came for 6 pm reservations and were sat right away. Gave our drink order pretty quickly but it did take 20 mins for server to return after drinks to take appetizers and dinner order. So apps were put in at 6:20 (3 meatballs) and we had to ask 2 times for them to be checked on and they finally came at at 7:05 (45 mins after putting in our order)--- the server apologized and offered them to us for free but never said why things were so behind. We also found it strange that our bread and olive oil came out 45 mins after being sat as well when that usually comes out right away.nnDo to the crazy wait with appetizers we were nervous about our dinner order but our server claimed our dinner would not take as long as the appetizer and would come out shortly after so we stayed. Our meal came out 20 mins after our appetizers (not terrible but server made it seem like it would be quicker). The food was good.nnDuring our time we heard other people at two diff tables apologized too and offered free dessert or drinks so something was obviously behind or just poor management.nnSo we basically asked for a box and the check when our meal was served to make sure we wouldn't wait any longer at the end and like said, the appetizers and one round of drinks were removed. The food was good but I would not come back based on the waiting times experience.

Awful experience this evening. DO NOT WASTE YOUR MONEY! 1st time dining in this establishment, we had very high expectations. We were seated and once the waiter arrived he threw the menu’s on the table, he did not greet us, we felt uncomfortable but figured we were already seated, we would give it a try anyway. We ordered several drinks, the guava punch was great, the martinis were also good. Food not so much, the meatballs were hard and really chewy. The pie arrives, He places it on the stance and accidentally tips over our drink spilling it all over my fiancé and my phone, doesn’t even bother to apologize, walks away, brings about 5 napkins and throws it at us, doesn’t walk around the table to wipe it down, doesn’t offer to replace the full drink he just spilled, doesn’t offer to remove it from our tab. My fiancé is obviously upset at this point, I walk in to speak to the manager and explain what just happened and all he says is “I will pay for your next round of drinks”. I’ve never experienced such terrible customer service. I don’t understand how paying for my next round accomplishes anything. DONT COME HERE UNLESS YOU WANT MEDIOCRE FOOD AND TERRIBLE SERVICE!!! Visited Washington prime and the food is fresh, delicious, same price point and INCREDIBLE service!!

Great pasta and very nice staff. One of our favorite restaurants in Norwalk.

Great pizza & Buffalo app! Definitely will be back.