Map
Detailed Information
- Place Types Convenience store
- Address 2067 PA-116, Spring Grove, PA 17362, USA
- Coordinate 39.8852738,-76.8609444
- Website https://www.riteaid.com/locations/pa/spring-grove/2067-route-11
- Rating Unknown
- Compound Code V4PQ+4J Spring Grove, PA, USA
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 9:00 AM – 8:00 PM
Photos
Reviews
If I could give them a zero I would. I went to pick up a script for my child who had a severe inner ear infection and the rude pharmacist told me she would not fill the antibiotic because they were to busy and I would need to come back the next day to pick it up.
May not be the fastest pharmacy if you’re in the drive-up line to fill medications but their workers are super friendly! They always fill my medications very quickly and send over refill requests to my doctors immediately. I really like Bobbi-Jo! I enjoy the staff so I stick with Rite Aid, SG.
If I could give this Pharmacy zero stars I would. Never, and I have worked in customer service for a long time, have I ever had so many rite aid associates complain of being short staffed. Antibiotics for a child. Any other pharmacy 10 minutes max. This one first complained that they only had two people all day, proceeded to tell me that it was their busy time and went on to give me an hour wait for a child’s liquid antibiotic. When I asked if they could send it to another pharmacy I was told the other pharmacy would have to call them. Side note The “other” pharmacy I went to, told me this was not a normal practice. Took them 35 minutes to reach anyone at Rite Aid but filled the script on the spot. 3 minute wait when I was called. I will never walk in there again.
I am leaving a review because I cannot believe how horrible the pharmacist at this Rite Aid is. (Kelly i believe is her name...working the morning of 12.11.18) Angela, the assistant was friendly and helpful, but the pharmacist refused to admit that she entered the wrong insurance information and refused to try a second time or let Angela try a second time when it was declined. She then belittled her employee in front of all of the customers and asked if she had stuttered. WOW. How do you treat your employees like that? BTW....CVS filled the RX in 5 minutes and there was NO insurance issue at all. Great way to lose loyal customers and ALL their business.
Disturbing to see 2+ years old reviews that mimic the review I was going to write. Considering that, I don't need to elaborate other than the fact legitimate complaints are being ignored! I will not be going to Rite Aid any more.
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