Map
Detailed Information
- Place Types Storage
- Address 6046 US-30, Greensburg, PA 15601, USA
- Coordinate 40.3044803,-79.5774823
- Website http://greengateselfstorage.com/
- Rating 3.6
- Compound Code 8C3F+Q2 Greensburg, PA, USA
Photos
Reviews
Having never lived anywhere for more than a year and a half, I must use self storage facilities from time to time. And I can say without hesitation that Greengate Self Storage is the very best storage facility I have ever had the pleasure of working with.nHaving left half of everything in their keep while I moved to Seattle, they were very helpful and considerate as I paid via snail mail for the next five years' rent, month after month.nIf ever I had a hiccup or a problem, all it ever took was a phone call and I was right back where I needed to be with the agreed upon contract as well as their payment plan. The administrative representative that works there, Nicole, is one of the greatest customer service reps I have ever had the pleasure of dealing with. Thank you for everything Nicole!nMore businesses need to be run with the incredible efficiency and the great attitude of Greengate Self Storage.
Nothing good came from this place. Constantly adding fees and charges. My son is military and used them for storing his car and other things but they were just so difficult to deal with. They charged us 50 bucks for me to come help him since move things in his unit. They wouldn't give him his security deposit back. He cleaned his unit out and came back the next morning to sweep it out but they charged him for not cleaning it out. He was broom in hand ready to sweep it out. He didn't just leave it a mess.
The good news is that the items in storage were in good shape when I removed themnnThe bad news is that dealing with Greengate Self Storage is like dealing with the Human Resources Department from hell.nnThey don't send bills, but they do send threatening mail if you forget to pay. You can't give them a credit card for recurring payments. Check in envelope, that's it.nnTo close your unit, you have to tell them 10 days in advance. And it has to be at least 10 days before the next check is due. During that 10 day period, you have to keep your empty unit locked. If you don't, and someone opens your unit, you owe $50 for the automated police call.nnCan they keep your key, and just remove the lock when 10 days is up? No. Can they use the bolt cutters and cut off your lock after 10 days? Only if you want to pay the $20 lock cutting fee.nnIt just goes on and on. If you value your blood pressure, find somewhere else.
Do NOT store your belongings at Greengate Self Storage. I rented two units for 9 months and had expensive mice damage. Mice feces everywhere and they chewed through boxes, mattresses and box spring. The owner takes no financial responsibility as the location is near a wooded area. I also paid for insurance and no rodent damage covered in policy. Its ridiculous to pay all this money monthly just to have your stuff ruined and damaged. I’m completely disgusted and disappointed. Do your research before picking a storage place.
Very clean, secure, love the no smoking on the premises. Affordable rental units! Love the put the pass code in and it disarms your unit and even you leave and put your code in it arms your unit with an alarm!
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