CVS

Clearly the pharmacy is poorly run. Not enough staff for the volume of business. The pharmacist should not be pulled from filling prescriptions and patient consults to deal with insurance. There should never be less than 3 people working in the pharmacy. Every time I use this pharmacy, the wait time is unacceptable.nnToday I arrived to pick up a script at 3:45 that had been called in the day before. They did not have the medication in stock and said they would have it the next day (today). The lady working at the pick up counter didn't know if it had arrived in their shipment, but said she could check to see if it came in in 30 to 45 minutes. I told her I lived a half an hour away and could she please check to see if it came in before I waited that long. She did, and it was in. She then said it would be filled in 15 minutes. I spent 1 hour and 10 minutes waiting for that prescription.nnIf this was an isolated incident, I wouldn't mind, but this happens every time. I would take my business elsewhere if my insurance would allow.

Pleasant staff

Completely clueless and slow, been waiting nearly 2 hours for them to fill my script.

My son went to the doctor with a 102 fever, doctor sent a script to CVS. The medication was not covered and CVS decided, on their own, to cancel it, without notifying the doctor. I was told it would take a day or two, to get it approved. After a couple of phone calls, and a half hour of the kid sitting in a cold car, I got the new medication approved. I stood at the desk and watched the young man behind the desk, pretend to be busty and make me wait, while a second prescription was filled, before he offered me mine. When I asked if it was an option to just pay for the medication so as to not have to wait so long, he looked at me as if he did not comprehend. To me, this is total incompetence. No concern for the people who are ill and suffering. Avoid this pharmacy.

I think the pharmacy staff are overworked here.