Map
Detailed Information
- Place Types Restaurant
- Address 171 W Centennial Pkwy #101, North Las Vegas, NV 89084, USA
- Coordinate 36.2761177,-115.1419935
- Website http://habanerostacogrill5.com/
- Rating 3.9
- Compound Code 7VG5+C6 North Las Vegas, NV, US
Photos
Reviews
Excellent food and service. Employees are courteous and friendly.
Needless to say, if I could provide less than 1 star on this visit, a 0 star wouldn't prove adequate. Ordered a simple bean and cheese burrito w/ onion and sour cream a little after noon. When I pulled up to the window, the cashier asked for $14. For a bean and cheese?! I politely said you must have the wrong order and immediately got what seemed like a stress attitude. I happened to be the only one in line at the time. The cashier corrected the amount but forgot to add the onion and sour cream. I again politely asked for onion and sour cream on said burrito. My request seemed to be ignored and I didn't receive the onion or sour cream. Then when I tried to request a side of green sauce, I was handed 1 tiny cup, then had the window closed on me while the cashier watches me through the window. I have never been this disappointed in this location since its opening. What a disgrace.
The food is great and really the only thing that keeps me going back. I always do takeout and out of the 20 or so times I've eaten there my order has ben right twice. If the service was more consistently good I would not hesitate to drop 5 stars on the place.
I opted for the Street Taco Special the first time & of course Agua Fresca, and a Chicken Bowl the second time. Everything was stellar. Portions were absolutely fulfilling for the appetite.
The customer service portion needs help. As the people in front of me had a few snafus, and as I pulled forward to pay I had snafus as well. Not of a rude nature, just maybe the drive thru attendant was overwhelmed by the cars in line. Forgot my drinks, forgot the extras of guac. It was fixable type stuff - just figured if you endure it, know the food will override that.
Would def recommend - food is made to order so be prepared to wait a bit. Pricing is decent, portions are good. There is def more items on that menu I need to conquer.
The staff is nice and the restaurant for the most part is clean however, they can NEVER get my order correct. After repeating my order 3 times to the cashier he assured me my order was correct. When I got home and passed out the food to my family our food was not prepared correctly.
Unfortunately, I was unable to eat what they made and I wasn’t going to go back. I will NEVER go there again.
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