C-A-L Ranch Stores

I went in to exchange the first pair of boots I’ve ever bought from this store. The lady helping was great and was informative about the whole deal. This tall bearded guy however wasn’t all that kind. He accused me of abusing the stores return policy by saying I had come in multiple times that day to get money from them and that I was a thief. As the transaction was finalized, again thank you to the girl who helped, he informed me I wouldn’t be allowed to return items ever again at their store. All told, that was the first, and for sure the last, purchase I’ll be making from them.

Cluttered and messy. Lots of potential but sadly general management doesn't care.nFYInDon't work here toxic

C-A-L Ranch used to be my go to for many items, but I'm going to start looking for other options. They have a new receipt policy. If you lose or don't have your receipt they will exchange the item but they deduct money to penalize you for not having the receipt. I had some workers go to exchange a few tposts for the next size up, and because they didn't have my receipt the store deducted about $1 per tpost. That adds up when you buy a lot of tposts.nnThe cashier told me on the phone that that was their new policy and they would not budge. So just be aware.

They really do have most anything you need. They have a variety of pricing for items. Staff was extremely helpful in finding what I was looking for. The checkout was backed up a little but they were very kind about it and got more staff to the registers.

I am so grateful they took the time to make things right!!!! Than you Cal Ranch