Map
Detailed Information
- Place Types Car repair
- Address 1204 N Yellowstone Hwy, Rexburg, ID 83440, USA
- Coordinate 43.8507127,-111.7703449
- Website http://www.rsautomotiverexburg.com/
- Rating 3.8
- Compound Code V62H+7V Rexburg, ID, USA
Photos
Reviews
Out of town on vacation, and our check engine light came on. I called at 9am, and they told me to bring it in. They let me borrow a car while they worked on my pickup, and we’re able to get everything taken care of while I played a round of golf. Great customer service, and they fixed it quickly! Thanks so much for your help!
The owner is a terrible and very unprofessional person. He gets very angry at nothing and has temper tantrums like he’s in his terrible twos. I’m not kidding, call him or go in and ask something simple. When I was there, I was handing him something and he got so mad that I didn’t put it on his desk instead he threw it across the shop and yelled at me. Everyone in the shop stopped and it was dead silent. It was really odd actually. I thought I was on a hidden camera show for a second.
Reed the manager was very rude and acted as if he didn’t even want to help me. I asked auto zone what the best place was to get my truck worked on and they recommended this place.. Poor customer service I didn’t even want them to look at my vehicle after a 2 minute conversation with this man. He gave me a high priced quote and I took my money elsewhere. If you want your vehicle fixed by an angry man that might yell at you for no reason at a unreasonable high price then come to this place. I never write reviews but because this man left me so frustrated I thought I’d save others some time.. be happy and go somewhere else
I called to set up an appointment and the person who answered was very rude, impatient, and aggressive. Terrible customer service.
I have not met a more kinder automotive mechanic then Reed He has offered me rides to the store or home with the kids when I was out of a vehicle waiting for it to be worked on. When I needed to get a second opinion and another shop diagnosed it as something else he was humble enough to admit it could be that. It ended up still being exactly what he diagnosed. He is honest a hard worker and kind.
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