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KeyBank
KeyBank
KeyBank
KeyBank
KeyBank
Reviews
ashley Whittle (04/16/2018)
This week, I had an amazing customer service experience with Keybank, and Chelsie Gould the branch manager. She went far above any expectations I had. They took a personal interest in helping me. I would tell anyone to go there for their banking needs. I really appreciated all they did for me.
Brittany Munk (05/22/2015)
I have been banking with Key Bank for years. Any time I've had issues there, I address it with them and they have always taken the time to help me understand and fix it asap. I am impressed with their customer service, they call me by name, and take the time to get to know me and my banking needs. I will continue to bank with them and not because they never make mistakes but because they do the best they can and exceed my expectations time and time again. I trust them with my accounts and will be a long term customer.
Joshua Jenkins (11/28/2019)
The worst banking institution I would not trust them with your money if it was me they'll have smiles on your face and tell you this big speech but how you can trust them with your money and financials again though it is just a face the truth of the matter is you cannot trust them I will not go into great detail with my matter with them but I'm just warning you that it is all false advertisement
Will Metge (10/13/2011)
I'm not sure how they treat their permanent residents, but they pretty much consider their student customers as irresponsible and a waste of their time. They were very difficult to work with even on a small clerical error of their own doing. So I closed my account (which I should have gotten in writing). However, they did not close it and then charged maintenance fees and then proceeded to report me to the credit bureau. They were rude and refused to remove any fees or correct the credit reporting because I could not show them in writing that they failed to close the account. Customers beware.
Matt Pyles (02/09/2018)
So nice every time I go in there. They do a great job.
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