Fortress Storage

It is what you would expect. We emptied our unit and found mouse droppings on the sofa so maybe they could get some cats or use more traps.

Super nice people run this storage facility located not far from the garrity exit. This is the second time we've rented a unit from them and highly recommend the place.nnLots of unit size options as well as tons of RV spots. Gate access and very clean. They're open until 8 in the winter and 10 in the summer. It would be great if it were 24 hour access but the increased hours in the summer definitely helps.

I moved in to a smaller house and had to put some items in to storage. We did this in a hurry right before winter. I didn't realize that I had pictures in one of the boxes. During the winter mice got in to the box and shredded the pictures. As we we're cleaning out our storage I noticed what had happened. I called fortress to let them know what happened and that I would be moving everything out of storage, no one answered the phone when I called so I left a.message asking that someone call me back. This was during business hours and about 45 min went by without a return call. I happened to drive by fortress and the manager was sitting on the porch smoking a cigarette. I tried to call again and again I got vm. I called several times and finally got someone on the phone. I let her know about the mouse getting in to my pictures. She just said yeah we have mice. I didn't get an apology for what happened. I let her know we would be moving out and asked how much of a notice I needed to give. She said 5 days. When I asked if I'd get a refund for the rest of the month she said no. So basically the 5 day notice means nothing. As if that isn't bad enough a short time after we got our storage unit some one backed in to the door and broke it. They called us to let us know what happened and told us it was our responsibility to move everything out of one storage unit into another and we needed to do it that day because our items were not secure. They wouldn't just fix the door. We had to drop everything and move it ourselves. Our storage also went up 20.00 when it was taken over by u-haul. I guess in the end I'm just so glad to be out of there!!

Very friendly! Nice place. Recommend.

I never write reviews! That says a lot about this facility. We have used a unit of theirs for about 7 months and are now moving. This facility is always clean, the people who run/work there are amazing and nice, and the rates are better than anyone else around. Loved this unit and sad that they are not in the place where i am moving.