Map
Detailed Information
- Place Types Atm
- Address 144 Eley St, Kingston, PA 18704, USA
- Coordinate 41.2794763,-75.8854486
- Website Unknown
- Rating Unknown
- Compound Code 74H7+QR Kingston, PA, USA
Reviews
Absolutely terrible customer service. I went to Chacko's Bowling Alley and played the Key Master game, which Kingston Amusement owns. I won an iPad (if you don't believe me I have the video proving it) and it got stuck in the machine (This was 8/20/2019). The bowling alley didn't have the key because they don't own the machine. We called the Amusement company, and they couldn't do anything for me and today 4/16/2020, I still don't have the iPad. Such a scam, I wouldn't play any of their video games ever again
I won a prize (IPad) in one of Kingston amusements machines in Chackos bowling alley and the prize got stuck. One of the workers contacted Kingston amusement to come and open the machine to get the prize and they would send it to me. After a month of never getting anything or receiving an call, I had called to ask to speak to a manger. I gave my name, number and issue and was told I would be called. A week went by and no call. I continued this about 10 times and STILL NO RESPONSES! The owner of Chacko's bowling tried to get in contact with this guy and it was very hard for them as well. I was told by the owner of the bowling alley that they had spoke to him and we could make a deal since I never received my prize. Well it’s about 4 months later and neither I or Chacko’s can get in contact with him so the bowling alley was nice enough to give me a gift card for my troubles with this company. TERRIBLE CUSTOMER SERIVE! On another note Chacko’s said they will be taking this issue into consideration when signing a new contract with them to have arcade games! YOU PAY IN AND THEY DO NOT WANT TO PAY OUT! WILL NEVER HAVE ANYTHING TO DO WITH KINGSTON AMUSEMENT AGAIN!
Absolutely terrible customer service. i called for assistance for an atm and was waiting an hour for assistance and i had places to be. mind you, the atm had charged my account the money i was withdrawing but no money ever came out. so when i call back to ask if they know how long wait times may be the guy goes “i don’t know they get the calls as we send them” and as i’m asking another question, hangs up. when i call back a third time now, i hear upon picking up “UGH JESUS CHRIST!!! Hello?!” and the whole time i tried explaining he didn’t need to be rude and i was just asking a question, he maintained an attitude and yelled over me. Unfortunately this is just some atm so i can’t do much but this review, but whoever is the boss needs to do something about this.
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