Cross Valley Federal Credit Union

We have worked with this bank (the same wonderful woman) for years. She has helped us refinance our home loan twice, has given us helpful information and was completely professional while still being friendly.nnWe have had 3 car loans through them as well and the rates were absolutely amazing.nnWe do almost everything through autopay so it is super easy.nnWe have never once had an issue and will continue to use this bank for as much as possible.

Horrible bank. Don't ever make a mistake. They will tax you with overdraft fees for days. I would love to know how much they have made off of me already. That's not counting my wife and kids.

Never a more incompetent bank. I was supposed to be sent my card for my account 10 days ago and they never sent it. I have had more access to my money thanks to this and have to transfer money, which they only allow 5 times a month before they charge, or how to the bank which normal people who work can only make it there on Saturdays one of my few days off. The customer service is atrocious because they could honestly care less.

Customer service is horrible!! I’ve been having an issue with my account for months and still hasn’t been resolved. I’ve been giving the runaround and it doesn’t seem they care much.

This location is awesome the staff are super friendly! Terri with the loan department is great. Awesome experience and with multiple locations throughout the county this credit union is unbeatable.