SEPHORA inside JCPenney

I was super impressed with the customer service I experienced yesterday from Liz! She really listened to what I was looking for, asked me questions to better understand what products to suggest, and in the end she fixed me up with two amazing products that I probably wouldn’t have picked without her guidance! She was also able to color match me perfectly, even though sampling products is not allowed currently. Definitely the best makeup shopping assistance I’ve ever had! Thank you Liz!nThe only reason I didn’t give 5 stars is because a lot of the higher end/more expensive brands of makeup are not available at this store, only at the bigger stores.

Fantastic customer service. I am not very makeup savvy and was a bit overwhelmed coming in, but Ariel immediately started guiding me and helping me to figure out what products would be best for me. She wasn't pushy and was sure to listen to my concerns and needs. I had a very pleasant experience overall and feel that I learned a lot about products that make me feel beautiful.

Trinity did an excellent job with helping me find quality products to cover my facial psoriasis. I was nervous going in because some people don't understand what psoriasis is, but my blemishes didn't phase her at all. She knew exactly what products would work for me and took the time explaining the steps she was taking as she applied them to my face. Also, the store was busy at the time and I didn't feel rushed at all. She really put me at ease. I'll definitely be making more trips to this location.

The women working at this location are always so sweet and so helpful. The old management was awesome and so is the new management. Love love love this location ud83dude42ud83dudc96

This location was well stocked with my favorite mac lipstick shades and my hard to find Fenty foundation color. They were nice and hepful. Im so glad I didnt have to drive all the way to boise