Les Schwab Tire Center

I wanted one tire replaced and as soon as they found out we had an account they replaced two tires with cheap Chinese junk and they took our good Tire. These guys are dishonest. Now they want our office to pay for their healing and dishonesty on account... while they play like they don't speak English

I have had a lot of issues with this place. They can't keep a manager. They weren't going to mount my new tires today because they were not purchased there. I stood by them faithfully for 10 years.. time to buy my own tire machine. I in fact already have one , but I support local. I will be buying a truck tire machine new. I feel if I have to explain valve caps to the manager, I don't trust thus place any more

We’ve had issues with missing valve stem covers, being charged for new valve stems but being given the old ones, little things we chose to overlook due to the convenience of having our tires serviced in Winnemucca. But in the last 6 months They have began trying to get me to spend more money on things I don’t need. A few months ago they said I needed an alignment. I went home and told my husband and he said we did not need one. Last week I went in and they said nothing about needing an alignment this time. Don’t you think if I really needed one last time I’d still need one this time? All those little red flags I could overlook but this next one is the straw that broke the camels back. With my most recent tire rotation this time they told me I needed new tires, printed me out a quote and I took it home to my husband. We should have taken a look at the tires ourselves but instead taking their word for it he ordered tires from a place in Fallon, last year this place gave us a great deal on our trailer tires and we had decided we’d be getting our tires from them from then on. When the tires came in we drove to Fallon and the shop took our car back and The owner of the shop came out and told us if we really wanted new tires he’d replace them but there was no reason to replace these ones yet! Absolutely unacceptable! This only solidifies our suspicions that they are always adding on services because I’m a woman and am most likely to take their word for it and buy those extra services on the spot at their recommendation. I guess I’ll be getting all my tire services in Fallon from now on at a place where we know they are honest.

I will have to say this Les Schwab tire shop was spot on. I have been to a lot of these stores and they all have been less than average. I don't even like my local store! But this group of gentlemen rocked it and got us back on the road in an hour. Thanks guys, glad you were there.

Highly Recommended. Knowledgeable staff. Transparent services. Thanks Tom and team for helping us with an emergency repair and getting us back on our trip.