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CapEd Credit Union
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Meet the Guillaume’s (10/04/2020)
I had a great experience with Cap Ed! It was a few weeks ago on a Friday I got a flat tire. I pulled over in the Cap Ed parking lot & two of your employees came out to help. It was at the 12195 McMillan rd Boise id 83713 location and Braden & Blake came out to help. They changed my tire and put a spare on for me. I was so grateful for there help. They didn’t have to do that. So thank you so much! I hope they get the recognition they deserve!!!
Matt&Lori Fearey (11/16/2020)
ATM Review Only - this ATM is one of the worst in the city. It consistently has major issues. Currently, it has an issue with taking the card, it acts like it won’t take it and then you have to almost take it back out and then it grabs it. This ATM almost always has something wrong with the deposit features - either the cash or check deposit function is down and sometimes both. It’s been this way for years and this branch needs to get a new ATM.nAs for the people in the branch, they are great! Although, I often wonder if people are complaining to them about the ATM, and if they are, is the staff taking immediate measures to deal with it?nIt’s super frustrating to drive all the way to the branch and to find out the ATM isn’t working and it’s either after hours or you don’t have time to wait in a line at the drive thru. PLEASE get a new ATM Caped!
Ed Mechtel (07/08/2020)
Harder and harder to receive good customer service from this credit union. Exposed to COVID in their nampa branch, resulted in it being harder to have access to my funds, looking for another place to bank with
Susie Q (05/05/2020)
The people are always helpful, and make sure you have everything you need before walking out the door. Or, in this case, before you drive away from the window. Thanks COVID-19!!!
Cody Bourgeois (02/07/2019)
I have been doing business with cap Ed for over a year now, I have been very happy until now. Im trying to purchase a truck and no one answers the phone, customer service is a big thing to me. I will continue calling today, if I still can't get through to someone I will be looking for a new credit union.
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