Old Country AYCE Marketplace

Long overdue...I received coupons today in the mail, which prompted me to come here today. Our family has visited OCB many, many times over the years, just a few years had passed, since we didn’t live near one until we moved to Yakima. The first time we visited we noted the food quality was not anywhere near what it used to be and the surroundings seemed a bit off/dingy, like it needed attention or was in great need of updating; I wasn’t sure, as we were ourselves, rushed that day (we sat at a center table). The next visit was almost 6 months later and we sat at a booth. The food was even worse this round, the staff was indeed lacking in some notable ways and now sitting at a booth, we could see how incredibly filthy this establishment was. That dingy we felt before, gave way to a clearer picture and was in fact overwhelming...the walls in our booth we’re riddled with food debris and dirt; months, maybe years of not having seen a real cleaning. You could smell that the water/bleach rags being used were in need of changing, the edges of the tables were tacky and the floors were also riddled with food. We cautiously ate a portion of what we had initially served ourselves, until we started noting and discussing what we were seeing...needless to say, we gathered our things and left. I’m sorry, but where is the health department in this area? Does this mean we should be careful of all restaurants in general here? We will never return unless there is mention of a complete overhaul, including management...

Usually I would give 5 stars but today my family went for lunch and the salads and service was great however the chicken and the remainder of our food we got tasted old and dry. My banana pudding was amazing as usual. I just wish the main entree foods were more fresh and not dry.

It was okay. The baked chicken breast was dry. The meatballs and meatloaf were lukewarm. The orange chicken was good and the carrot cake was good. Usually the cake is dry from sitting out uncovered. The employees were nice.

Our server today, Priscilla, was incredibly kind, spoke to our party both in English and Spanish, as well as a hard worker, cleaning up and greeting the other tables in her section. Great food in great quality despite being a buffet.

Great customer service by the host... But it stopped there. My 7 year old daughter found a sheet metal screw melted into the cheese on her slice of pizza. The host took it to the manager (Mona) who stayed in the kitchen and said nothing to us about it. After talking it over with my family , we decided to not eat there. The host notified the manager (Mona). Who came out of the kitchen and said it's not there fault, it was there vendor to blame. While giving us our refund , she told my daughter who was clearly disappointed that she couldn't eat there this time because her parents were upset. I would avoid this location until they change managers.