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West Philadelphia Locksmith Co.

31 S 42nd St, Philadelphia, PA 19146, USA

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Detailed Information

Place Types Locksmith
Address 31 S 42nd St, Philadelphia, PA 19146, USA
Coordinate 39.956664,-75.206013
Website http://www.westphillylock.com/
Rating 3.5
Compound Code XQ4V+MH Philadelphia, PA, USA

Openning hours

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
Saturday 9:00 AM – 3:00 PM
Sunday Closed

Photos

Reviews

Jinxed Philadelphia (11/01/2020)

I sent one of my employees over to get a key copied that actually had their logo on it from a previous visit. She returned saying she spent 15 uncomfortable minutes in the shop, only to be told they could not find a key that matched. I called the store and they claimed to not know what I was talking about. I went in a couple of days later and had a copy of the key made with no problem. When I asked why they would not make the key for my employee, they again said they didn’t know what I was talking about, and the owner who made the key claimed he was not working that day. When I asked my employee who waited on her, her description clearly match the owner. A short older man on a crutch. You don’t get that mixed up. As a small business owner, I take reviews like this very seriously, and you should take this one that way too.

David White (10/10/2020)

They've had my door handle for 3 weeks now. Still couldn't make a key for it. Now I come to pick it up on Saturday and he's sitting in the store yelling that they are closed. I just want me door handle back. Worse customer service experience ever.

Loretta Contino (11/04/2020)

Believe it or not, but these people picked the locks on my building to let in a woman who did not live there! Yes, they let a squatter in, and even went to my fuse box and turned on the electric for her, while at the same time , turning off the centrally monitored fire, smoke and radon alarm system, putting the rest of the tenants in danger in the event there had been a fire!nThey never checked to get proof that she lived there. Cost me $325 in materials to replace the locks they ruined!! Wanna a new car? Call these people, they'll break into the vehicle and you can drive away! I am reporting them to the police for breaking and entering!!

Jason Brown (08/19/2020)

I called ahead and asked if I can get a key made with just the key code. My key broke in my master lock and I was told by master lock it was more cheaper to have a locksmith make the key. Cause of the obscene delivery prices for their keys to be sent to me. So after confirming with west Philadelphia locks on the phone that they can make my key I drove there. Upon arrival even though I was the only person in the store I was ignored for 5/140 minutes before acknowledging my existence. Then was extremely rude unhelpful and told me he couldn't make the key that I called and asked for before even coming there. I'll never go back or recommend them ever!!!