American Eagle Store

I highly recommend never purchasing anything from American Eagle’s app or website. I purchased three items, went back to view the order later and there was no record of it and the items were still in my cart. Given that I didn’t have great service when I made the purchase I assumed that it didn’t go through and repurchased the items. I now have 6 of the exact same items coming and my card was double charged and they are unable to cancel the order because I called over an hour after I made the purchase. It was two minutes past the hour and the only reason it took that long is because the incompetent customer service person I spoke with first took 20 minutes to transfer me. This is an issue because I used a credit card for the purchase. Their store card. The order is now over half my credit limit and is going to go on my statement because I don’t know when I’m going to get the items much less return them. And they won’t do anything about it. Can’t even get ahold of customer service for the card itself. I’m a college student trying to get into a house and cannot have any dents on my credit at all. It won’t even let me pay it off, so there’s literally nothing I can do and apparently they’re worthless. I’d give zero stars if I could. Will never purchase anything from their website or app ever again and I will be cancelling my card.

really helpful and positive nothing but smiles favorite store not only because the brand but because the people who work there make it my favorite!

Love the intems in this store buy cloths online now because sales staff is so pushy but really love America Eagle styles.

Tried to call this place but after machine picks up and hearing about going on line to reserve an item, they ask you to hold for next available associate but then hangs up! Please check this out.

Great customer service! Always on trend and the clothes are worth what you pay for. There’s always bright cheerful employees to help you out.