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Mercedes-Benz of Yakima

1730 S 1st St, Yakima, WA 98901, USA
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Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Mercedes-Benz of Yakima
Reviews
Gordon Woods (09/08/2020)
Bought a 2005 Ford Taurus. When we were leaving the lot, the check engine light came on. We returned immediately and informed our salesman, Bill. He advised us that since it was a holiday, we’d have to return on the 8th of September. After Bill checked with the sales manager, he said they would fix the problem. I received a call the morning of the 8th, saying the service team knew of the problem, and that the car would be fine. So they weren’t going to fix it. So I guess they have a way to turn off the check engine light, until you buy it. They knew of the problem, hid it, then sold the vehicle. Very shady!! I would never buy another vehicle there.
Jared Balcom (08/22/2020)
The worst purchasing experience imaginable. Every dealing with them since, has been equally abysmal. Upon a purchase of a brand new Mercedes, that took over 4 hours despite doing all the pre approval paperwork before hand, we received an unwashed car with an empty gas tank. No ‘Mercedes send off’.nA scuffed rim from one of the 10k mile check ups resulted in no answers, never got a call back.nTook it in for a check engine light. Never got an update or time frame. Passed around the phone tree several times only to end up in a voicemail box or hung up on.nEvery time we have an experience with them we think it’s the worst one. Then they top it with the next one being even worse.
Stephanie Loesche (09/14/2020)
We have been looking for a specific car for over 3 months. We found it at Steve Hahn which was 600 miles away. We sent a request for information and Mannie Garcia responded with video within an hour. We drove the 600 miles, and he had us test drive the car & out with financing under an hour. It’s the little things like greeting us & having the car ready to go that will keep us coming back. He went the extra mile as we drove the extra miles. Thank you.
Richard Grable (11/11/2020)
Great place to buy a car.
Diane Nelson (08/08/2020)
Service department ok, dealership itself I hate, did me wrong on a purchase, will NEVER buy another vehicle from Steve Hahn.
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