Imported Car Services

Great honest local shop. When shown what the dealership said was critical fixes on my car for over $1500 - they found the truth, an alignment and radiator hoses and clamps for a total of $240. HIGHLY RECOMMEND

While I have previously posted a review for ICS, my most recent trip there was with a different car. This did nothing to change my experience, as the mechanics there have incredible expertise and timeliness. Their work is efficient, well done, and there's no question that they care very much about each customer's situation. I am moving away from Pullman, and am sad that I will no longer have them as my mechanic, but strongly encourage you to take your vehicle there. You will not be disappointed!

I have been a past customer here and had been happy with the service. I have a 98 Camry with 77k miles on it. Called to see if they would do a transmission fluid change. Their cut off is 20 year old cars. They made me feel dumb for asking. Even mentioned i was a previous customer but still no. So I guess you don't want any of my business which is fine by me.

My car was making a terrible noise. I had it towed to Import Car Service. Carl was able to check it within a couple of hours. My car needed more repair than he wanted to do at his shop. He felt it was a job for the dealership. He was honest enough to tell me to take it back to the dealer for the costly repair and he didn’t charge me for his service that day. I would certainly take my car back to Import Car Service.

I was in town with my dog for a vet appointment when my key fob needed a battery ASAP. I didn't want to shut the car down for fear that it may not start back up. Carl went to the store for me and purchased the battery I needed. Truly great and caring service. If I lived in Pullman I would take my cars to his shop!