BMO Bank of Montreal

This Bank is terrible. They will not accept an international wire transfer even though we have all the correct info on the transfer. They just sent the money back. When trying to call the branch nobody ever answers. They have long automated replies and when you finally think you got through, then they ask for a number to call you back. It never occurs to them that callbacks often don’t work, especially when you have other meetings all day. But they never called back anyway, which I almost expected. Going to the branch doesn’t help either. They often have very long lines and nobody ever bothers to open up a new teller. They just couldn’t care less. Avoid this bank and take your money somewhere else where they actually behave in a way that at least gives you the impression that they value you as a customer.

Really happy with the service I get at this location.

Slowest bank on the planet. And liars

Most welcoming services and easy in and out.

Stop pulling people out of your service lines, so they can learn about your convenient features that are supposed to 'save time'.nnI wanted to top up my MasterCard so I could use it today, not in 3 or 4 business days ... But, now I can't, because your rep failed to mention that to me when she got me to transfer my funds in the ATM.nnI approached your manager, who protected her employees feelings, and she told me she couldn't do anything. Now that's convenient!!