Map
Detailed Information
- Place Types Park
- Address 1446 172 St, Surrey, BC V3S 9M6, Canada
- Coordinate 49.02823,-122.745547
- Website http://www.paradisepalms.ca/
- Rating Unknown
- Compound Code 27H3+7Q Surrey, BC, Canada
Photos
Reviews
Three stars for pricing but the customer service was severely lacking. There was no care sheet provided or details on how to care for the tree after installed. When we reached out about the tying of the palm leaves they told us that they had said for us to leave it for 3 weeks but they didn't. It was pouring rain on the day of the install and we left before the install was complete. When I called and asked if they could come back and properly retie the leaves they said they would be in the area and stop by in 2 days. No one came by and there was no communication. I tried calling several times over the course of two weeks with no response. I had to reach out to other companies to get any sort of proper care information for these trees in the BC climate as google was lacking. Hopefully they can learn from this and provide product sheets and more thorough information to new palm tree owners.
Worst... slick advertising.nOur tree...and our friends trees both died.nThey will not return calls for advice.
Yummy
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