Party City

I am a regular visitor of this store. Love the employees and the store itself. However when i came in for the halloween 50% discount and as well to get my son some balloons for his birthday i saw a new worker (her name was Rebeca?) she was on her phone the whole time, and have not moved an inch from her position for the entire time of my visit. I was waiting for my balloon order to finish, so i was walking around the store and looking at items for 30-45 minutes. This behaviour is absolutely not acceptable. I am surprised no one mentioned it to the manager yet. Everyone else were keeping themselves busy one way or another. I usually do not make reviews, but i felt that this needed to be brought into manager’s and the store’s attention one way or another. They need to talk to her about this type of behaviour, and possibly find someone else to fill her position.

I get it that Halloween stuff is expensive, that is fine and that is why I was willing to spend $85 on costumes for my daughter. But it is definitely not fine when you sell the worst quality Halloween merchandise I have ever seen at premium prices. At least have some decency to source some good quality products and people will pay good price on them.nPic 1: most of the “gems” fell off on day two after purchasing.nPic 2: the fluffy ball falls off on day 7.nAnd it is one week till Halloween.

Helpful and kind staff. Nice environment

Very knowledgeable staff, very accommodating, I placed a balloons order for pickup next day, order was ready on time, they even secured them with the weight I provided, good customer service.

Really good and the staff was helpful as well.