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Audi Bellingham

2200 Iowa St, Bellingham, WA 98229, USA
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Audi Bellingham
Audi Bellingham
Reviews
Freddy Smith (11/02/2020)
A very good customer service dealership experience. Work was done to my satisfaction too. I will be coming back. Thank you.
Devin Campbell (09/05/2020)
I was traveling across the country on Labor Day weekend and needed my timing chain replaced. I called a number of places and they were not able to get me in for weeks, which I did not have time for. Audi bellingham was able to get me in, and they did not price gauge me. It was actually 1100 less than the other mechanics, which honestly surprised me. The gentleman, Nicholas, who took care of the servicing was extremely helpful and hospitable. They also did an overall check up on my q5 for free. The car runs great now and would recommend the dealership for work other than just servicing. Thanks Nicholas!
Stephan Campbell (05/16/2020)
My Audi Service Advisor Nicholas was very thorough and paid attention to all the details on my list of concerns. He took the time to address all the items without dismissing any of my concerns as normal operation. They ended up keeping my car for nine days because they had to order some parts and they wanted to test everything they completed more than once. Nicholas provided me with a brand new Audi Q3 Prestige courtesy car to drive the whole time so I was not inconvenienced at all. The new courtesy car had only 100 miles on it. When I picked up my Audi it was washed and sanitized for me. At least twice while my Audi was in the shop Nicholas followed up with me just to make sure the courtesy car was working out for me. I live more than an hour from the dealership but the first class service makes the drive to Bellingham worthwhile. This was my second visit to the Audi Service Department and I will definitely keep going back to Audi Bellingham even though there are other Audi dealers closer to my house. Nicholas is great and Claire the Loaner Concierge was also very pleasant and helpful.
Peter Cervantes (07/21/2020)
Waited a week for an appointment to be able to use a loaner vehicle. Showed up with a Q7 with a family of 5 and was given an A4 to use which did not allow us to use a booster and car seat together. I communicated my concern but was told that was all they had. Since it Was not safe for me to drive back to Whidbey island we decided to stick around nearby for the work to be done. Two other people who showed up by themselves had larger vehicles to use. Got the car 5 hours later and It was still dirty with hand prints on the hood. I asked if they normally wash the cars after the cars are worked on and they said yes but was not sure why it wasn’t washed. Was also told I’d get an email of the service performed for my records but that did not happen either. Not impressed with my 1st visit.. Had better experiences with Honda, Acura, and Mazda.
Nancy S. (02/10/2020)
We recently purchased a vehicle from Audi Bellingham and had a great experience. We worked with Juan Loubier, Audi Brand Specialist. Juan is an excellent teacher and gave us a head start on getting familiar with the new technology. Everyone else we dealt with was personable and professional. We highly recommend this dealership!
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