Firehouse Subs Galaxy Dr.

First time. Friendly staff. Have some great recommendations. Had the brisket sub. Amazing!! Decent price. Fast service. Definitely coming back

Love the food

Ordered 5 subs. 2 were missing toppings and 1 meal was missing the side item that we paid extra for. It was order online and pickup in store So everything was packed and ready on the shelf. I tried to do the online survey on the receipt but the receipt didn’t have the codes because it was an online order. My emailed receipt didn’t have the codes either.

Thethe staff was very professional and helped me and my husband figure out what we were getting and they had a lot of patience my husband had a stroke and it was hard for us to describe and check things out but they were great when will we going back thank you y'all have a good day stay safe God bless ud83dude4f

Honestly, for my first experience at a Firehouse Sub shop I was highly disappointed in the lady who was in charge tonight. I would like to recognize her staff as holding themselves together well with her very rude and disrespectful comments and behavior. Not only was my online order roughly 20 minutes later than the expected pickup time; the gal that is working tonight started berating her staff and being loudly disrespectful with several of his customers there. Initially when I walked in I just assumed the gal working tonight was a customer because she was sitting at a table FaceTiming someone being excessively loud while her staff was attempting to get multiple orders done. When she walked back over and finally started helping them is when I started hearing her talk down to one of the young men while loudly and rudky dismissing the other two whom had questions. When I asked an estimated time my order would be ready, the gal just ignores the young man who asked and continued acosting the staff. Very poor management. The sandwicks and the three young men working tonight we're spectacular!