7-Eleven

During the COVID-19 shutdown, this particular 7-11 made the decision to tape off most of the store, which forced all customers to walk in the same direction when entering and exiting the building. During this time, I witnessed a younger blonde employee yell at another customer, telling them to “move out of the way” and “go outside” after they were standing in front of another customer leaving. Upon entering, this particular person clearly appeared confused about where to walk, and after exiting the building, this same employee obnoxiously waved the customer back inside, only to have that same person be forced to brush up against another customer at the register. This whole situation made no sense, and appeared to contradict the original point of having this person go outside and avoid contact with other customers. In addition, these procedures were counterintuitive to all other COVID-19 regulations that allow for customers to enter and exit a building in opposite directions. Despite there being three employees present at the time, including one person that looked like a manager, at no point did anyone provide any written or verbal directions to anyone coming or leaving the building. As a long time Gettysburg resident and customer, I sincerely hope that this particular employee doesn’t treat anyone else the same way, and eventually learns proper customer service etiquette, as she is clearly lacking in this department.

Very rude blonde lady that only yells at customers with attitude. Manage owner guy doesn't care about how customers are talked to by said employee. I also see I am not the only one of said blonde lady. Very unprofessional and almost zero customer service. Beware and stay away head to Sheetz your better off and better atmosphere and customer service

If only there was a less than one star rating... Clerk was rude beyond belief and looked like he just crawled out of a gutter. This is a tourist town! Have some self respect!

I am a manager of a local company. Normally I have had pleasant experience at this location. Today I was yelled at to take my hood off. Now I understand policy however there is never an excuse to yell at me. I have hearing loss from Afghanistan and was on a phone with an employee. I turned around and took my money somewhere else.

Poor poor customer service i mean. Poor