Marv's Quality Towing Inc

When the driver told me he picks the price.n(The price range for the tow was $85-130 I was told by woman on phone.) I was told it’s only $85 on site by the driver. I gave a $20 cash tip for such service. When I got the receipt in my email (I had given card over phone prior to tow.) the bill was $135.nnWhen I called about the issue the boss would not work with me, and mentioned to me how he had to send another truck with a jack. The driver I had said that his jack was missing because his tow truck had been worked on recently. The boss told me I could have been charged another $85 for a second truck to show up. Wow. Is it my problem that the truck doesn’t have all the usual necessary equipment on it? Should I pay a price not told to me?nnIn the end I paid $135 + a $20 tip for what I was told would be $85. They should clean up their act. Unacceptable.nnDriver good guy. Boss not so much.

My car broke down on a difficult-to-access road in the mountains. When I called Marv's, the dispatcher was courteous, friendly, and totally professional. Unlike other tow truck companies, they didn't B.S. me with a false ETA. They arrived very quickly--to literally the minute of their ETA. They gave me a ride home and a bottle of water. This is the best towing company in Boulder. Period. If you're broke down, call these folks immediately.

Marv's was called to tow my sister's car that my son was driving. It was a dispatch call to an accident, my son had a medical emergency and went off the road into a small ditch. Since neither my sister or myself had seen the car we both individually called Marv's to ask if the car was drive-able. We were both told no and were given an auto salvage referral. The tow and impound fees added up to double what the auto salvage place was willing to give. Upon arrival to pay for the fees and sign the title over it was obvious that the car was drive-able. Unfortunately it would seem that a huge mistake had been made by Marv's employees and the auto salvage person was very upset and rather rude. The end result is that there is only some cosmetic damages to the car and it was easily driven home. The auto salvage company wasted their time as well. It is my opinion that if someone is not sure of the status of a vehicle they should not make judgement and tell the owner something that could turn out to be false. In this situation the owner could have lost a lot of money selling a car for much less than it's value. Luckily my sister is a very wise person and didn't just allow the auto salvage company to take her car! Be careful with this place, not sure they are very knowledgeable or even worse there could be some shady motives going on.

We got stranded about 3 hours from Denver at 2 a.m. in the morning, very rural area. The guy arrived there to pick us up exactly 3 hrs after we called, so that means he left immediately to get to us.nHe towed us to the next car shop, but they couldn't fix the problem within our narrow time schedule so he offered to tow us to another car shop that could fix the car faster.nAfterwards, he gave us a lift home.nReally nice guy, and good service.

I was planning to leave a 3 star review for poor customer service, until the end of the phone call I just got off of. The person I spoke to informed me of $25/day fees I had not been told about when my car was first towed to the lot, which I didn't want done in the first place. He said the tow was a private impound when my insurance provided the service because of an accident that made the car not driveable. For this reason I was charged an extra $300. I was never informed about fees or given an invoice. I wish I had never requested my car to be towed anywhere, much less Marv's Quality Towing.