Hollister Co.

I love shopping at Hollister! I did have to order a few items because they did not have my size. Also, they're short on a lot of the men's medium short sleeve shirts but you can always take the item to the register and they will order it in your size.

Nice place. Prices not too bad

Clean, friendly, customer service existed which is rare these days and they were very nice about my service dog being in there.

Great place. Like their cloths. The staff is great as well.

I took my daughter to Hollister the evening before school starts to get a couple of last minute items. She found what we wanted easily enough but trying to pay for her items was a different story. There were 4 customers ahead of us and 2 more after. Although we saw at least 3-4 employees folding clothes or organizing hangers, there was only one young man (he was great) ringing up purchases. It took almost 20 minutes of standing in line to be rung up and on our way. The manager (Julie?) was called up to the register a couple of times to assist with a customer return and answer a question. Neither she or any of the other employees slowly milling about acknowledged the growing line or offered assistance to help the one person who was helping the customers. I realize it was getting close to closing and the employees were probably anxious to do what they needed to do to be able to go home but so were the customers. Aren't your customers time just as important as your employees'?nI won't be waiting in line at your store to give you my money any time soon.