Walgreens

The woman in the makeup department is wonderful, very knowledgeable about the beauty products. Answered all my questions professionally and knew her inventory. Highly recommend going there for your makeup needs. Thank you Laura

I had a prescription for medication called in on 8/31, which the people in the pharmacy at Walgreens here in Montrose never got done, because they insisted that I pay $120 for a brand named product, which I repeatedly told them I wanted the generic variant for, at $35 dollars. During a 7-day period, a period in which I was in pain and suffering (a condition I needed this medication for) I called the doctor 3 times, called my insurance company's pharmacy specialists 2 times, and went to this Walgreens 3 times. Each time I went to there an overworked and frustrated-looking pharmacist tried to sell me the brand name drug, despite all my efforts to obtain the generic alternate. Finally, on the last visit, when I was forced to be unpleasant to the pharmacist, he transferred my prescription to a different pharmacy, who filled it with the generic variant the next day at $35, no problem. Walgreens had filled this same prescription before, and I never did get a clear answer as to why they refused to fill it again, instead insisting on trying to sell me something at 3 times the cost. I know this is a giant, multi-national retailer and that I don't matter being just one person, but they've lost my business, and I wanted to post this experience for others to read. There are other pharmacies in small towns like this, one doesn't have to use Walgreens, especially if they have policies requiring their people to fill prescriptions for brand name drugs, when generic variants are available, so they can pad their balance sheet with extra profits. Shameful.

The pharmacist “decided not to fill my prescription” after I was told that an in-state transfer would be no problem and drove almost two hours to get there. Beyond ridiculous.

I'm 400 miles from home and my daughter got sick and needed an antibiotic. Their pharmacy only had small bottles not big bottles of the liquid so my insurance would only pay for half (sounds odd to me...) Instead of telling me this they said NOTHING about giving me only 2.5 days worth of the medicine she needs. To top that off for the other 2.5 days of medicine is only $31. I would have gladly bought what my daughter needed if I'd have been informed.

Shirley is the best! The best service I ever had at a Walgreens. Wonderful store.