Map
Detailed Information
- Place Types Atm
- Address 2711 Commercial Way, Montrose, CO 81401, USA
- Coordinate 38.4559356,-107.868376
- Website https://www.nuvista.org/
- Rating 2.7
- Compound Code F44J+9J Montrose, CO, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Honestly working with this establishment has been one of the worst banking experiences I have ever had. The lack of communication, hidden fees, and seriously inconvenient methods have added up to this institution taking HUNDREDS of dollars from us through loopholes and poor customer service. We had to move due to an emergency family issue, and shortly after the COVID-19 pandemic hit. Even through all of this global and economic turmoil, the bank has been completely unforgiving, relentless, and horrible to work with. We ended up trying to close our account, which only proved to be impossible. It's been incredibly difficult to get on the phone with an actual person from this credit union, and even when we are able to get in contact with someone, we are sent down rabbit holes. Meanwhile they continue to charge random fees and we have been getting phone calls with threats of being charged even more fees because we aren't filing the paperwork we are TRYING TO FILE. I would never recommend giving them even a penny of your money.
The initial allure was obviously that poor credit didn't restrict me or my spouse from having savings/checking accounts. A difficult divorce made account access a battle, and the bank's staff repeatedly proved inefficient. They gave us false procedures for splitting joint accounts, informing us in contradiction, and then were forced to compensate us for false fee charges. The hours are also very limited compared to other local banks, and the staff failed to learn our names or faces even after more than 5 years banking there.
I just have a question, how old is the minimum age for an independent debit card?
I've been a member for a few years, never had a problem until today.nnThe ladies up front have been nothing but sweet. The woman who processed my last name change was a total, rude, you-know-what.nnFrom the time she got me in the lobby to the moment I left she was rude. Silent, barely said a word to me, barely even looked at me for that matter. Got irritated when I tried opening a new account, and said I didn't need to for a name change. (I'm aware, I wanted a new, separate checking account anyway). Grabbed the pen away from me while she continued to talk about the disclosures, when I was about to sign she wasn't done talking so she jerked it away.nnI will be closing my accounts with Nuvista as soon as possible. Alpine Bank is MUCH better!nnP.S.: Overdraft 1 cent with Nuvista, pay $35 ;)nnI've never been so upset with a company that I was willing to discontinue services. That changes now.
I have been with NuVista about four years and have had pretty good service compared to other banks.
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