Hanson Kia

While I can appreciate a low pressure sales person, the salesman we spoke with was less then enthusiastic and did not seem interested AT ALL in helping us from the start. We started our process with the internet department who invited us in to test drive, which we gladly accepted. When we arrived there was a sales rep on the floor watching the tv and the receptionist, who was in a call. The receptionist nicely let us know she would be with us shortly as she was on a call. The sales rep (no Introduction provided) overheard and said “oh there’s people” and came over to see if we had been helped. We let him know we were looking for Don in the internet department and he took our name and went to get Don. He returned shortly after and said “well I guess I’m helping you” and proceeded to show us the K5 we discussed. When asking the difference between the K5 and the Optima, the only answer he provided was that the K5 is longer and wonder and the equivalent to the optima in Korea. He immediately tried to tell me about a used vehicle that was much more expensive. We asked about other trim levels and he showed us another option and brought up the used vehicle again. We agreed to look and went outside but he did not know where it was located. As we wandered the lot, he continued to make comments implying he was not interested in helping us and we decided to leave.nnThis was the second time we have attempted business here with an unpleasant experience. We will surely be doing business elsewhere!

Hanson kia & Subaru is the dealership that you are looking for and want to do business with. The salesmen are very knowledgeable on all the vehicles that they sell and they DO NOT Pressure you. The salesmen are tuned into what you are looking for they take the time to talk to you about what you are looking for in a vehicle and keep in mind what your price point is. From the front desk to the parts Department they all are down to earth people and very professional and friendly and accommodating. I was introduced to the General Manager Frank talk about a professional Man and very accommodating he invites you to come see him with any questions or concerns you might have that might come up that cannot be answered by the salesmen. This is a dealership you cannot afford to miss on your car shopping list.

The team at Hanson Kia was great. They were able to successfully negotiate a price that worked for us. Our salesman, Don, was fantastic; I would buy another car from him in a heartbeat. The finance department was even able to get us a better rate than Navy Fed, which is saying something!

I had a great experience everyone was nice, professional and very willing to work with me and not just look at me as a sale. They were fast and efficient it was the shortest time I spent at a dealership to close the sale. That was very refreshing thanks Don for all you did for me

I had a Toyota Tacoma and was ready to trade it in for something new. I reached out to our sister Subaru store in the automotive group that I worked for and was treated like dirt. I was told by an internet sales manager that I was “preventing them from getting sales” after I messaged them about a WRX to see if it was available. I obviously felt discouraged, until I reached out to Hanson Subaru about a BRZ. I was met with the upmost kindness and respect. I worked with Jaun who was extremely helpful during the whole buying process. At the end of it all, I got the BRZ and left with a great feeling. Even after the buying process, I still had to turn my truck in to them. I live an hour and half north of Olympia and drove my truck down to leave it with them. The store was closed because the power went out (I was not aware of that). I called Juan and he drove all the way back to the store to insure they got my trade in. That was great customer service. I will surely be going back to do business with them and recommend them to my friends and family.