Starbucks

Besides the dumb drivers, this is the best location! Staff is so friendly. And they are hella quick!

Line was long so went in with face mask! Perfect service!

Friendly when we g I t there and ordered. My daughter ordered a Medicine Bowl however when she tasted it, it tasted like water not what she usually gets very disappointed. She was driving and was not able to call or go back to let them know.

This store is slacking big time in customer service. They need to hire employees with better attention to detail skills and can follow detailed instructions, but most importantly, they need people that can show a little bit of empathy towards customers. I am a mobile app user that prepays for my orders. They can’t ever seem to get my order right, even after having clear written instructions. The worse part is they NEVER answer their phone. On one occasion, I placed my mobile order and when I got to the store a little after 8 am, the store was closed. Not sure why the app would let me place an order if the store was closed, nonetheless, the parking lot was full of confused customers wondering where the employees were. No signs or anything. Tried calling all day nobody ever picked up, so I paid for two coffees and had nothing, no refund, no coffees, nothing. I had to personally drive there the next day, walk in to the store, and talk to someone about what happened the day before. The manager told me they had to close the store for “emergency cleaning”. She offered to do my order right then and there to which I agreed but not once did I get an apology. It’s very frustrating when I pay a lot of money to Starbucks for my coffee every day for them to continue to get my order wrong and yet be treated like my time and money isn’t good enough. I have visited many Starbucks locations and everyone is always very chipper, happy to assist, apologetic when something doesn’t come out right and make me feel welcome. This location here is by far the absolute worse, I even question myself if I am in fact at a Starbucks or just some random McDonald’s location picking up my coffee. My boyfriend did not want me to say anything as this is his neighborhood store, and I am not one to take the time to write such reviews, I usually just let it go and move on. Today however, I am beyond frustrated, I will NOT be coming back and would rather drive an extra 2 miles to the Starbucks down the road on Wadsworth and Jewell.

ALL STARBUCKS ARE CREATED EQUAL!!...But they don't stay that way. This store is well staffed, and puts out a consistent product. I'm a Tall Triple shot Breve Latte...and I'm a bit picky.