Map
Detailed Information
- Place Types Atm
- Address 1010 Johnson Rd, Golden, CO 80401, USA
- Coordinate 39.7334815,-105.1996305
- Website http://www.cu-rockies.org/
- Rating 3.2
- Compound Code PRM2+94 Golden, CO, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
My faith is restored in human decency!! I had a ton of issues. My day was going horrible with all the banking problems I was having. Then I called and spoke to a lady named Vicki!!!! Oh my goodness not only did she help me with my banking issues she also was just kind and funny. She restored my faith in people just being kind to one another. Thank you Vicki!!!!
This was my 1st time applying for alone and I was having a difficult time with not understanding the process & had many questions, I was really frustrated but then I got a phone call from them. The individual I talk to really helped me with all my questions & concerns. I really appreciate the time that was took to explain the questions I had & to put my concerns to ease. Although this process can be Extremely stressful while going through it, its good to know that you have somebody on your side that is trying to help you reach the goals!!
When I first received my loan here about a year ago I had a horrible experience calling in to make a payment, I left a review and a manager contacted me apologized and asked me to remove the negative comment. I appreciated the call and removed the comment. It definitely hasn't gotten any better lolnThe hold times are absolutely ridiculous, the employees give conflicting information and don't seem to know what they are talking about.nDefinitely wouldn't recommend this credit union to anyone.
This is a small credit union that doesn't offer much. Expect to be on hold for at least 20 minutes and pay a 15 dollar charge on paying on car loan. It just feels like Credit Union of the Rockies does everything possible to squeeze any extra money they can out of you plus customer service is terrible. I'm stuck with them until I finish paying my off my loan, I don't recommend Credit Union of the Rockies.
On of the best environments I have been to in a while. They have remembered my name and are very easy to work with. They also have a new online app that works really well.
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