Row House

Clean space and outdoor classes as well. The teachers are interactive, motivating, and seems welcoming to all new faces. Good music and atmosphere. Recommend checking them out!

Friendly and helpful staff that took the time to explain everything and ask questions to get to know our abilities.nnVery cleannnHigh energy teacher, great much, lighting, and setup made the workout fun

Very clean. Welcoming check-in staff. Teachers are great. I enjoy the structure of the classes, and the encouraging atmosphere, as I get in a great workout and sweat it out. Starts my day off on a great note to head to class first thing.

Although my experience at Row House had its ups & downs, unfortunately for me the downs were frustrating, especially around communication. The ups were great instructors who lead 45 min classes that made the entire class sweat. It was a great jumpstart to getting myself into a solid workout routine. Thank you. I had the opportunity to speak to the owner about my frustrations & lack of communication as well as explaining how late cancellations and no shows fees are automatically entered into the system. The owner also made me aware that the contract I signed should have been sent to me electronically. Unfortunately, I received a welcome email with a link to register on the website & sign up for classes in advance. All of my no show fees were eventually waived due to having an upper respiratory infection that was not COVID-19, yet I was told by the urgent care Dr, even if I test negative does not mean I don't have it. He was adament that I stay home until my symptoms had disspated. It was far safer for the people I could have come into contact with when I was symptomatic. So I assumed that after I called the GM, she would cancel me out of my classes as I needed to be symptom free before returning. Unfortunately, we shouldn't assume & after 5 days of no show fees, I was curious & although the fees were waived I had to take a stand and discuss with the GM why I missed all five days. My frustration with no show fees was that I had to go up or take a late night class to speak with the GM. She never returned my phone calls & if I was in an evening class, afterwards when I needed to speak with her, I was ignored to the point that I just left. Honestly, I have no problem with no show fees, especially since there is a limited amount of rowers due to COVID-19. The problem I had was when I was told to call before coming to a class & making an assumption the automatic charges would be waived instead of me taking time out of my evenings to speak with the GM, if she acknowledged me. I predicted in mid Oct that COVID-19 was going to run rampant & the stricter restrictions would be in place. Financially, I wasn't sure if I would have the means to pay the monthly fees. I asked to cancel my membership in mid October. The GM said she would cancel my membership with a 30 day notice. She told me I wouldn't be charged in Nov. I told her in mid October that I will not be signing up for classes. Another unfornate was cancelling classes in a timely manner on my phone. I could see the classes I cancelled no longer in my schedule, however most often it didn't go through. Although I wasn't charged my monthly fee in November, yet on the 15th I was charged for having my account frozen, not cancelled. After speaking at great lengths with the owner, it was truly about a lack of communication & the only thing I wanted was the Nov charge waived & my membership cancelled. He was able to give me that & I greatly appreciate it. At this time, a monthly gym membership anywhere is not in my budget. I would like to personally thank the owner for reaching out to me regarding my past review to see if we could resolve the issue. I feel like the issue was resolved this afternoon. Not many owners make personal calls to clients to make things right on both sides of the fence. For that, regardless of my frustration with a lack of communication, I give Edgewater Row House a 5 star ⭐⭐⭐⭐⭐ for having amazing instructors that you can connect to. The instructors are knowledgeable, always prepared, start on time and end on time. They work you hard & challenge you at your level. My negative experience has nothing to do with any of the instructors or how classes are run. For me, I still struggle. I felt like I was an outcast when talking about no show fees & circumstances. I paid a few no show fees that were on me...no excuses. It happens & you need to own it. If I was at fault for not showing up i accepted the $15 charge. I don't want to discourage anyone who is thinking about a membership at the Edgewater Row House. It can be a great experience.

Great full body workout! Low impact, so it's nice on my knees. The staff is super friendly and awesome! The workout space is very clean. Hoping I can keep up a regular routine here!