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Guardian Self Storage

3727 E Queen Ave, Spokane, WA 99217, USA

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Detailed Information

Place Types Storage
Address 3727 E Queen Ave, Spokane, WA 99217, USA
Coordinate 47.704575,-117.35424
Website http://guardian-storage.net/
Rating 3.6
Compound Code PJ3W+R8 Spokane, WA, USA

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Reviews

Lynnee Herbst (12/04/2019)

As an owner of a storage facility, we sometimes have to take drastic actions for their lack of responsibility. Hence we get to endure their venting…. Creative writing is one thing and spell check is another… imitation is a way to create a nasty story….. We enjoy taking care of our responsible tenants, it's sad that they have to blame someone for their lack of responsibility and poor choices, and have to create a story to make them feel better. We at Guardian Self Storage, stay full and have long staying customer because of our CUSTOMER SERVICE. Like anyone dealing with the public, sometimes you have to be firm.

J C. (06/02/2019)

Most unprofessional people I’ve ever done business with. Their little manager lady is always out walking the streets at night drinking beer and is a complete power trip. I have never been treated so poorly by any business and I will never give these scumbags another penny! They are way overpriced for what little they have to offer. The trusses in the place are about to fall over or cave in on themselves. I wouldn’t give this place one more year through the winter. If they would spend more time fixing their facility instead of being drunks every night it wouldn’t be so bad. All I’m saying is there are way more storage units with professional business practice. I wouldn’t trust these guardian guys to store my trash! They will pull a fast one on ya and try to take your stuff so be careful with these shady people!

Cherish Hood (06/02/2019)

The absolute most unprofessional storage managers I’ve ever met. Rude, and profiling. I was loading up our vehicles to move to another storage, when a lady came up to us with a large group of her friends. They had beers in hand and reeked of alcohol! They approached us accusing of of “stealing” and continued to harass us, when we had enough of the harassment and started to be rude back, that then when a lady with dark curly hair and a tiny figure then claimed that she worked for this unit, and continued to harass us including her group of friends, she then proceeded to call my mother in law a tweaker being we were moving stuff at night, how unprofessional . Drinking around work with friends. The amount of disrespect given by a employee ruined the whole experience and the better business buro will be called! If she works for these units she should have approached us calmly and ask if we needed help with anything, not accuse us of stealing our own items and she should NOT have been drinking around her place of work. I am astonished by the amount of disrespect we experienced! Don’t rent from these units! Unprofessional, over priced, an poor community.

Dillon Bogart (06/02/2019)

This place is such a dive! Most unprofessional staff and their units are junk. The concrete is uneven which makes anything impossible to stack! Their employees walk around drinking on the job and have the worst security I’ve ever seen in my life. This is the typical hillyard junkyard with the employees to match it. You don’t have your manager lady show up drunk with all her little boyfriends that don’t even work there to get stuff done. Especially holding a beer in her hand. I wouldn’t even try to store your worst belongings in this place they’ll try to pull a fast one on you and take them. Steer clear from these losers!