Map
Detailed Information
- Place Types Storage
- Address 13411 E 32nd Ave A, Spokane Valley, WA 99216, USA
- Coordinate 47.6282624,-117.224874
- Website http://www.skyview-storage.com/
- Rating 3.5
- Compound Code JQHG+83 Spokane Valley, WA, USA
Photos
Reviews
If I could give this 0 stars, I would!! This premises is covered in rodents! When we discovered our unit was infested, we immediately took out our contents. Within 5 minutes of leaving the unit, the manager called us threatening to bill us $300 for clean up of the feces and we hadn't even checked out yet! When I explained we haven't completed our move out, he called back and apologized for illegally entering our unit as we were paid as usual. We explained the infestation and he said he knew about it, but rented it anyway and we needed to take it up with the owners. When asked for the owners contact information, he said he couldn't give that out. As I researched and found that the Guthrie's owned it, he still would not give us contact information. I went in to the office to check out and the manager literally ripped the door out of my hand throwing me toward the door and threatened to call the police, not allowing us to check out. If you store here, check your items!!! We lost about $3000 in items we had to throw away. To date, owners still have not contacted us nor allowed us to check out of the unit. We have always paid on time and are paid to date. BEWARE!!
Always friendly staff. Very good business people. Very honest. Clean property. Good security. I was very helpful. I always get back to you in a timely matter.
Affordable rates and safe premises. My unit leaks a little but it's to be expected with outdoor storage units.
I want to storage unit auction there and had trouble getting everything out in time but they worked with me. Thanks
Owners of skyview storage:nnI have have a storage building at your 32nd location. For almost a year now. I've never had anything negative to say about business with you.nAfter receiving a letter stating that I was late. I called Friday May the 12th 2017. I explained to the gentlemen that my work schedule would not let me get down there , but I need to talk to someone about getting caught up on my storage. He informed me that it was $200 even that was what was owed. And after figuring out myself that was three months plus late charges. As I walk into your business on Monday May 15th 2017 afternoon after working to Provide for my three children as a single mother, I was rudely informed by your employee. I Had to pay $200 bucks and told that my stuff was sold ? Not only was it devastating to me just knowing it was sold out under my feet without even email. (which is always been your last resort to contact me) I never received but 1 letter from your business ! The gentleman had always email me and that was kind and I respect him for that because I believe that he is lost on what's going on with the facility there. Plus there were more names given if needed to get a hold of of me when signed at the beginning. All I asked was my personal business information & Family photos to be given back. I proceeded to tell the gentlemen that I would pay what was owed after you purposely sold my things. He informed me in front of my children That it was gone there was nothing else he could do that I would have to wait until Wednesday, May 17 2017 . How is it possible that you can sell it on Monday. But we couldn't finish out the personal business till Wednesday? And isn't it against the law to be selling someone Social Security Numbers and any medical information that was stored plus asthma medications in under somebody else's name. He told me there was nothing else he can do about that. I'm asking you to retain my things personal photos and personal Social Security number and all medical information that was retained out of that building. I'm still in good standings with you. I would like to pay my bill & retain all my business from your storage.? I would gladly remove all of the things and pay you in full and be done with our business that way . Here are 4 different numbers you can get a hold of me. My job information and phone number & my address. I would like to take care of this properly by the end of Friday May 15th.nI'm strongly disappointed of Skyview How the situation has turned out. I hope without further delay we can resolute these problems and go our separate ways.
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