Zone Athletic Clubs Cherry Creek

EDIT 3: When gyms reopened, at first the gym was following local and state mandates and guidelines. However, disappointingly, gym-goers (and even trainers) are either not fully wearing their masks or not wearing masks at all. Making the gym a less safe place to visit. People not wearing masks aren’t asked to wear one and there are no measures of enforcement in place. If you want to catch Covid-19, this gym may be for you!nnEDIT 2: It's hard to get a locker, because the staff let everyone keep their locks on the lockers. The gym can be a good town and the lockers are still sparse...nnEDIT: The parking garage is now open.nnDon't get me wrong, the facility is nice! However, I have 1 main complaint.nnI'd suggest being VERY wary of adding someone to your contract. While it's a good deal for that person, if they decide to leave (with or without chatting to you first) TruFit will willingly cancel their additional membership, but at the cost of hiking up the price of the original plan. My original plan was ~$40/mo, but is now $70/mo. When asked about this the staff was unwilling to work on this matter and had an overall attitude that it was my fault.nnThe facilities are great, but often PACKED w/ people and it can be difficult to get the equipment you're after.

By far one of the worst gyms in Denver! Not sure how they are claiming below that they are top rated ? By who exactly? Yourselves? I would say it’s probably just a grade below a Planet Fitness, yet they are trying to market it as lux gym. There is not nearly enough equipment to accommodate all of the people in there and they are missing key equipment that any basic gym has. The staff is incredibly unprofessional. The geriatric trainer (bald old dude) trainer had a bad staring problem and was always mean mugging guests. Him and the rest of the trainers think they’re entitled to the entire gym yet can hardly train their clients (poor form, talk the entire time, etc.) The sales associate is beyond obnoxious and pushy. I did a 3 month membership and every day she found the need to push me joining long term. In addition to that she kept talking down to me that I didn’t find that the gym was worth the $80 monthly membership . Her responses were “well it’s only $80” “well we have to pay for that structure” “wow $80 is to much for you”! This gym isn’t even worth a $10 membership . In addition, the lay out and vibe of the gym are terrible. You have to park in a structure across the street , there’s one water fountain , the restrooms are downstairs , theirs one stall that works and is hardly cleaned , they closed the majority of the locker room section due to COVID so now everyone piles up in one area (super smart), the trainers are outta shape and demotivating and the gym goers are just a bunch of rude boomers.

Just signed up. The new management is amazing. I love working out here. The classes are worth the membership!

Don't sign up for this gym. Leave messages, managers don't call back.nnMy girlfriend canceled her account and they sent a $300 bill to collections with zero warning or notifying us. She canceled and kept her same credit card - no charges. Yet they say we owe $300.nnJust another scummy gym. Trufit had decent ethics, Zone took over and changed that.

This clubs customer service is laughable. I have now been trying to cancel my account for several weeks. The only way to cancel your account is by mailing a certified letter or coming into the club to talk with a manager. I came in, the manager was “too busy to talk to me” and would get back to me when she could. I waited two days no call. I called the club to speak to her over the phone and after waiting on hold for over 30 minutes I was told again she was too busy and would get back to me. Once I finally was able to talk with her, she assured me my account has been canceled and I will not see any further charges. Woke up yesterday morning to see my account has been charged again by Zone Athletic. What a joke.